Commercial and in Confidence
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Contents
1. Document Controls
2. Table of Figures
3. Introduction
4. Manifest & Closeout Shipments
4.1. View Shipments Ready for Manifest and Closeout
4.2. Closeout
5. Appendix – Frequently Asked Questions (FAQs)

Figure 1 - Processed Shipments Ready for Manifest and Closeout
Figure 2 – View Services
Figure 3- Services List Expanded
Figure 4 - Royal Mail – all services listed together
Figure 5 – Royal Mail – tracked high volume services listed separately to standard services
Figure 6 - Closeout by Carrier
Figure 7 - Closeout by Service
Figure 8- Confirm Closeout
Figure 9 - Example Manifest File

Introduction

Once a label has been created for the shipment it will then be available to manifest and close out via the Shipment Processing screens. Manifesting a shipment produces the relevant paperwork and documentation required by the carrier for them to accept and transport your shipments. Closeout sends the electronic data (pre-advice files etc.) required by the carrier Could we explain who is 'agent'? or just user the word 'carrier' instead? Or that we will use the word 'agent' throughout the documentfor We'll update to carrier as this is more consistent with other manualsthe shipment, so that the carrier can operationally handle the items effectively.
NOTE: Shipments can also be closed out via API, for more information please view the API spec guide.

Manifest & Closeout Shipments

View Shipments Ready for Manifest and Closeout

1. To view the shipments ready for manifest and closeout, select the "Shipment Processing" menu option. This will display a list of all shipments that have been processed and are ready to closeout, listed by carrier.

1. Click the "View Services" Could we please add another screenshot where 'view services' is highlighted? The picture below highlights 'Hide Services'link to see a list of the services for that Carrier that have shipments pending Manifest and Closeout.

Open

1. Depending on your system setup, Royal Mail shipments ready for closeout can be listed in two different ways:

2. Royal Mail is listed once, and when expanded all Royal Mail services will be listed, including tracked high volume services.

1. Royal Mail tracked high volume services are listed separately to standard services, under the following carrier codes:

• RYHV – Royal Mail high volume services only.

• RYML – all other Royal Mail services.

Closeout

1. To closeout all shipments for a carrier (across all services), select the "Closeout" button for that Carrier.

1. If you want to close out by service rather than close out all shipments for a carrier, click "View Services" and select the "Closeout" button for the required service.

1. You will then be prompted to confirm that you want to proceed with closeout for the selected Carrier or service. Select the "Closeout" button to complete the process. Any electronic pre-advice or manifests needed for the shipment will be generated and sent to the Carrier.

1. Once you select the "Closeout" button, a Manifest file will be automatically downloaded.