Commercial and in Confidence
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Contents
1 Document Controls
2 Table of Figures
3 Introduction
4 View Shipment Data
4.1 Shipment Information
4.2 Package Information
4.2.1 Packaging Information for Multi-piece Shipment
4.3 Hazardous Information
4.4 Pricing Information
4.5 Enhancements
4.6 Shipper Information
4.7 Download Label
4.8 Download Manifest
4.9 Download Customs Documents
4.10 View Tracking Data
5 Appendix 1 – Glossary

Table of Figures

Figure 1: View Shipment screen
Figure 2: Shipment Information – Receiver address information
Figure 3: Shipment Information
Figure 4: Shipment Information - table of fields
Figure 5: Package Information
Figure 6: Package Information - table of fields
Figure 7: Package Information for multi-piece shipment
Figure 8: Hazardous Information
Figure 9: Pricing Information
Figure 10: Pricing Information - table of fields
Figure 11: Service enhancements
Figure 12: Shippers Info window
Figure 13: Label window
Figure 14: Manifest window
Figure 15: Customs Docs window
Figure 16: Tracking button
Figure 17: Tracking screen

Introduction

The View Shipment screen contains an overview of all data for a shipment, including the tracking number, shipper reference, current status, receiver address and contact details, shipper address and contact details, packaging information, pricing information, hazardous shipment information and service enhancements. The screen also allows users to download the shipment label, manifest file and customs documentation and view tracking information for the shipment. This manual instructs Customer and Customer Administrator role users how to use the View Shipment screen.

View Shipment Data

Customer users can navigate to the View Shipment screen via the following screens:

• Shipment Processing > View Processed Shipments

• Shipment Processing > View Unprocessed Shipments

• Shipment Processing > Shipment Scanning

• Shipment Search

• Reporting > Shipment Search

When you click on a shipment row in any of these screens, the View Shipment screen will open for that shipment.

The View Shipment header will contain the shipment tracking number and a breadcrumb trail showing the path you took to navigate to the screen.
The screen will contain the following:

• Shipment Information section - this is always expanded

• Package information - this section is collapsed by default and can be expanded

• Hazardous information – only displayed if the shipment contains hazardous items. This section is collapsed by default and can be expanded

• Pricing Information – this section is collapsed by default and can be expanded

• Enhancements - this section is collapsed by default and can be expanded

• Shippers Info button

• Label button

• Manifest button

• Customs Docs button

• Tracking button

Shipment Information