Intelligent Shipper Carrier Integrations and Features
Contents
1. Carrier Integrations and Features Overview
2. Carrier-Specific Field Requirements
2.1. Amazon Shipping Field Requirements
2.2. Asendia Field Requirements
2.3. DHL Express Field Requirements
2.4. DHL Germany Field Requirements
2.5. DHL Parcel Field Requirements
2.6. DPD Field Requirements
2.7. DPD Germany Field Requirements
2.8. DPD Ireland Field Requirements
2.9. DPD Local Field Requirements
2.10. DPD Netherlands Field Requirements
2.11. Evri Field Requirements
2.12. FedEx Field Requirements
2.13. FedEx Cross Border UK (formerly P2P) Field Requirements
2.14. Parcelforce Field Requirements – API Integration
2.15. Royal Mail Field Requirements
2.16. SkyNet Field Requirements
2.17. The Delivery Group Field Requirements
2.18. TNT Field Requirements
2.19. UPS Field Requirements
2.20. Whistl Field Requirements – API Integration
2.21. Yodel Field Requirements
3. Carrier Service Enhancements
3.1. Asendia Service Enhancements
3.2. DHL Express Service Enhancements
3.3. DHL Germany Service Enhancements
3.4. DHL Parcel Service Enhancements
3.5. DPD Service Enhancements
3.6. DPD Germany Service Enhancements
3.7. DPD Ireland Service Enhancements
3.8. DPD Local Service Enhancements
3.9. DPD Netherlands Service Enhancements
3.10. Evri Service Enhancements
3.11. FedEx Service Enhancements
3.12. GLS Austria Service Enhancements
3.13. GLS Belgium Service Enhancements
3.14. GLS France Service Enhancements
3.15. GLS Germany Service Enhancements
3.16. Parcel Force Service Enhancements – API Integration
3.17. Parcel Force Service Enhancements – In house Integration
3.18. Royal Mail Service Enhancements
3.19. The Delivery Group Service Enhancements
3.20. UPS Service Enhancements
4. Carrier Package Types
4.1. DHL Parcel Package Type Names
4.2. FedEx Package Type Names
4.3. TNT Package Type Names
4.4. UPS Package Type Names
Carrier Integrations and Features Overview
The table below lists the carriers available in Intersoft Intelligent Shipper® and the optional features supported by each carrier.
Carrier Name | Multipiece Shipments | Carrier Packaging | Service Enhancements | Delivery Instructions | Hazardous Materials | Incoterms | Paperless Trade | Shipper Reference 2 |
---|---|---|---|---|---|---|---|---|
Amazon Shipping | No | No | No | No | No | N/A - NOTE 16 | No | Yes - see section 2 |
An Post | No | No | No | No | No | DDU | No | No |
Asendia | No | No | Yes – see section 3 | No | No | DDU, DDP | No | No |
Caribou | No | No | No | No | No | DDU | No | No |
Collect+ | No | No | No | No | No | DDU | No | No |
Deutsche Post | No | No | No - NOTE 1 | No | No | DDU | No | No |
DHL Express | Yes | No | Yes - see section 3 | No | Classes 2, 3, 4, 5, 6, 8 and 9 | DDU, DDP, DAP, DAT | Yes | No |
DHL e-Commerce USA | No | No | No | No | No | DDP – NOTE 2 | No | No |
DHL Germany | No | No | Yes – see section 3 | No | No | DDP, DAP | No | No |
DHL Parcel | Yes | Yes – see section | Yes - see section 3 | Yes | No | DDU | No | No |
DPD | Yes | No | Yes - see section 3 | Yes | No | DAP, DDP | No | No |
DPD Germany | Yes | No | Yes - see section 3 | No | No | DAP, DDP | No | No |
DPD Ireland | Yes | No | Yes - see section 3 | No | No | DAP, DDP | No | No |
DPD Local | Yes | No | Yes - see section 3 | Yes | No | DAP, DDP | No | No |
DPD Netherlands | Yes- NOTE 4 | No | Yes - see section 3 | Yes | No | DAP, DDP | No | No |
DX | No | No | No | No | No | N/A – NOTE 6 | No | No |
Evri | No | No | Yes - see section 3 | Yes | No | DDU | No | No |
FedEx | Yes – NOTE 7 | Yes – see section 4 | Yes – see section 3 | No | No | DDU, DDP, DAP, DAT | Yes | No |
FedEx Cross Border UK (formerly P2P Mailing Ltd) | No | No | No | No | No | DDU, DDP | No | No |
GLS Ireland | Yes | No | No | Yes | No | DAP | No | No |
GLS Austria | Yes | No | Yes– see section 3 | Yes | No | N/A – NOTE 13 | No | No |
GLS Belgium | Yes | No | Yes– see section 3 | Yes | No | N/A – NOTE 15 | No | No |
GLS France | Yes | No | Yes– see section 3 | Yes | No | N/A – NOTE 14 | No | No |
GLS Germany | Yes | No | Yes– see section 3 | Yes | No | N/A – NOTE 8 | No | No |
Parcelforce – API Integration | Yes | No | Yes - see section 3 | No | All classes | DDU, DDP NOTE 11 | No | No |
Parcelforce - In House Integration | Yes | No | Yes - see section 3 | No | All classes | DDU | No | No |
Royal Mail | No | No | Yes - see section 3 | No | Class 9 (ID8000) only | DDU, DDP NOTE 3 | No | Yes |
SkyNet | Yes | No | No | Yes | No | DDU, DDP, DAP | No | No |
The Delivery Group | No | No | Yes | Yes | No | DDU, DDP | No | No |
TNT | Yes | Yes – see section 4 | No | Yes | No | DDU, DDP | No | No |
UPS | Yes | Yes – see section 4 | Yes - see section 3 | No | No | DDU, DDP | Yes | No |
Whistl – API Integration | Yes - NOTE 12 | No | No | Yes | No | DDU, DDP | No | Yes |
Whistl – In House Integration | Yes | No | No | No | No | DAP, DDP | No | No |
Yodel | Yes – NOTE 5 | No | No | No | No | DDU | No | No |
NOTE 1 – If receiver email address is provided for a shipment then Deutsche Post will automatically send email notifications (a service enhancement code does not need to be used with the shipment).
NOTE 2 – The DHL eCommerce integration allows a maximum shipment value of $800.
NOTE 3 – To send Royal Mail shipments DDP, this will need to be arranged with your Royal Mail account manager.
NOTE 4 – Multipiece shipments are not supported for shipments to GB; only single piece shipments can be created for shipments to GB addresses. For all other destinations, multi piece shipments are supported.
NOTE 5 – Yodel only supports multipiece for domestic shipments, excluding Northern Ireland. For shipments to Northern Ireland and the Channel Islands, only single piece shipments are supported.
NOTE 6 – Incoterms are set by DX at customer account level, not determined by the integration.
NOTE 7 – The service FedEx International Connect Plus (FICP) supports single piece shipments only. All other FedEx services support multi piece shipments.
NOTE 8 – GLS Germany can only be used for shipping from Germany domestically within Germany and to other EU destinations. The integration does not support dutiable shipments; therefore incoterms are not applicable.
NOTE 9 - Parcel Force accepts only one hazardous item in a shipment.
NOTE 10 - Royal Mail and DHL Express support shipping multiple hazardous goods in a shipment.
NOTE 11 – DDP incoterms can only be used for shipments to Europe using services Euro Priority and Euro Priority Pack. For these services, DDP incoterms must be used. For all other international shipments (i.e. shipments to ROW countries or shipments to EU countries using any other services), DDU incoterms must be used.
NOTE 12 – The Whistl API integration supports multipiece for domestic shipments only. For international destinations, only single piece shipments are supported.
NOTE 13 - GLS Austria can only be used for shipping from Austria domestically within Austria and to other EU destinations. The integration does not support dutiable shipments; therefore incoterms are not applicable.
NOTE 14 - GLS France can only be used for shipping from France domestically within France and to other EU destinations. The integration does not support dutiable shipments; therefore incoterms are not applicable.
NOTE 15 - GLS Belgium can only be used for shipping from Belgium domestically within Belgium and to other EU destinations. The integration does not support dutiable shipments; therefore incoterms are not applicable.
NOTE 16 – Amazon Shipping can only be used for shipping domestically, therefore incoterms are not applicable.
NOTE 17 – Each Landmark Global international service supports either DDU or DDP incoterms, but not both. The supported incoterm is stated in the carrier service name. The incoterm used for international shipments must correspond with the incoterm that is supported for the selected shipping service.
Carrier-Specific Field Requirements
Some carriers have additional requirements above and beyond the standard Intersoft Intelligent Shipper® field validation. These carriers and their requirements are listed in the tables below. For shipments using these carriers, the fields listed below must be provided as per the stated carrier requirement in order for the shipment to be created successfully.
Amazon Shipping Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
shipperContactName | Mandatory for all shipments |
shipperCounty | Mandatory for all shipments |
destinationCounty | Mandatory for all shipments |
length | Mandatory for all shipments |
width | Mandatory for all shipments |
height | Mandatory for all shipments |
unitOfMeasurement | Mandatory for all shipments |
weight | Mandatory for all shipments |
weightId | Mandatory for all shipments |
itemValue | Mandatory for all shipments |
itemQuantity | Mandatory for all shipments |
itemNetWeight | Mandatory for all shipments |
Asendia Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Shipping Charges | Mandatory if shipping charges apply for the shipment |
Pre-Registration Number | Mandatory when shipping charges are provided for the shipment |
DHL Express Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Invoice Number | Mandatory for Dutiable shipments |
Invoice Date | Mandatory for Dutiable shipments |
Item Country of Origin | Mandatory for Dutiable shipments |
Package Length, Width and Height | Mandatory for all shipments |
DHL Germany Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Destination Email Address | Mandatory for all shipments |
Item HS Code | Mandatory for Dutiable shipments |
Item Country of Origin | Mandatory for Dutiable shipments |
DHL Parcel Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Invoice Date | Mandatory for shipments to Northern Ireland or the Channel Islands |
Invoice Number | Mandatory for shipments to Northern Ireland or the Channel Islands |
Shipper EORI Number | Mandatory for shipments to Northern Ireland or the Channel Islands |
Shipping Charges | Mandatory for shipments to Northern Ireland or the Channel Islands |
Item HS Code | Mandatory for shipments to Northern Ireland or the Channel Islands |
Item Country of Origin | Mandatory for shipments to Northern Ireland or the Channel Islands |
DPD Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Item HS Code | Mandatory for Dutiable shipments |
Item Country of Origin | Mandatory for Dutiable shipments |
Shipper VAT Number and Shipper EORI Number | Must be provided for dutiable shipments if the shipper is VAT or EORI registered. If VAT and EORI are both provided, only VAT number will be sent to DPD. |
Pre-Registration Number with a Pre-Registration Type of GST | Mandatory for shipments to Australia only |
DPD Germany Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Shipper Email Address | Mandatory for dutiable shipments |
Shipper VAT Number | Mandatory for dutiable shipments |
Shipper EORI Number | Mandatory for dutiable shipments |
Destination Email Address | Mandatory for dutiable shipments |
Item HS Code | Mandatory for dutiable shipments |
Quoted Landed Cost | Mandatory for dutiable shipments |
Declared value and Declared Value Currency | For dutiable shipments, must be provided in the currency of the destination country |
DPD Ireland Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Shipper EORI Number | Mandatory for Dutiable shipments |
Shipping Charges | Mandatory for Dutiable shipments |
DPD Local Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Item HS Code | Mandatory for Dutiable shipments |
Item Country of Origin | Mandatory for Dutiable shipments |
Shipper VAT Number and Shipper EORI Number | Must be provided for dutiable shipments if the shipper is VAT or EORI registered. If VAT and EORI are both provided, only VAT number will be sent to DPD. |
Pre-Registration Number with a Pre-Registration Type of GST | Mandatory for shipments to Australia only |
DPD Netherlands Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Shipper Email Address | Mandatory for Shipments to GB addresses |
Shipper VAT Number | Mandatory for Shipments to GB addresses |
Shipper EORI Number | Mandatory for Shipments to GB addresses |
Destination Email Address | Mandatory for Shipments to GB addresses |
Quoted Landed Cost | Mandatory for Shipments to GB addresses |
Invoice Number | Mandatory for Shipments to GB addresses |
Invoice Date | Mandatory for Shipments to GB addresses |
Item HS Code | Mandatory for Shipments to GB addresses |
Item Country of Origin | Mandatory for Shipments to GB addresses |
Declared value and Declared Value Currency | For shipments to GB addresses, Declared Value must be provided in GBP |
Evri Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Shipper EORI number | Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT) |
Shipper VAT number | Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT) |
Item HS Code | Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT) |
Item SKU | Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT) |
Item Country of Origin | Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT) |
Package Length, Width and Height | Mandatory for all shipments |
FedEx Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Destination Email Address | Mandatory when using the FedEx International Connect Plus (FICP) service |
FedEx Cross Border UK (formerly P2P) Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Item HS Code | Mandatory for Dutiable shipments |
Item SKU | Mandatory for Dutiable shipments |
Shipper EORI number | For shipments to EU countries using the P2P service FIC – Tracked Worldwide and DDP incoterms, either an EORI number or an IOSS number must be provided (IOSS number is provided in the Pre-Registration Number field) |
Pre-Registration Number |
Parcelforce Field Requirements – API Integration
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Shipper EORI number | For shipments to EU countries using DDP incoterms, either an EORI number or an IOSS number must be provided (IOSS number is provided in the Pre-Registration Number field) |
Pre-Registration Number |
Royal Mail Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Destination Email Address | Conditional – may be mandatory for dutiable shipments, dependent on destination country. Mandatory for shipments using DDP incoterms |
Item HS Code | Conditional – may be mandatory for dutiable shipments, dependent on destination country |
Item Country of Origin | Conditional – may be mandatory for dutiable shipments, dependent on destination country |
Quoted Landed Cost | Conditional – mandatory for shipments using DDP incoterms, dependent on destination country |
SkyNet Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Destination Address Line 2 | Mandatory for all shipments. If the address doesn't have a line 2, then the field must be populated with "." |
Destination Email Address | Mandatory for all shipments |
Item HS Code | Mandatory for Dutiable shipments |
Shipper EORI Number | Mandatory for shipments over the value of £873 |
The Delivery Group Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
---|---|
Package Length, Width and Height | Mandatory for shipments using Yodel services |
TNT Field Requirements
Intersoft Intelligent Shipper® Field Name | Comments |
---|---|
Item HS Code | Mandatory for Dutiable shipments |
Item Country of Origin | Mandatory for Dutiable shipments |
UPS Field Requirements
Intersoft Intelligent Shipper® Field Name | Comments |
---|---|
Item HS Code | Mandatory when using Paperless Trade |
Item Country of Origin | Mandatory when using Paperless Trade |
Invoice Date | Mandatory when using Paperless Trade |
Destination Company Name | Mandatory when using Paperless Trade |
Shipper County | Required when shipping from Ireland |
Destination County | Required for shipping to Ireland |
Whistl Field Requirements – API Integration
Intersoft Intelligent Shipper® Field Name | Comments |
---|---|
Shipper Contact Name | Mandatory for all shipments |
Yodel Field Requirements
Intersoft Intelligent Shipper® Field Name | Comments |
---|---|
Item HS Code | Mandatory for shipments to Northern Ireland and the Channel Islands |
Shipping Charges | Mandatory for shipments to Northern Ireland and the Channel Islands |
Item Country of Origin | Mandatory for shipments to Northern Ireland and the Channel Islands |
Carrier Service Enhancements
The tables below list the service enhancements available for each carrier integration that support enhancements. Please refer to your carrier Account Manager to confirm which enhancements are available for which services.
Asendia Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
Email Notification | Receiver email address | N/A |
DHL Express Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
Consequential Loss £750- Loss Compensation | N/A | N/A |
Consequential Loss £1000- Loss Compensation | N/A | N/A |
Consequential Loss £2500- Loss Compensation | N/A | N/A |
Consequential Loss £5000- Loss Compensation | N/A | N/A |
Consequential Loss £7500 - Loss Compensation | N/A | N/A |
Consequential Loss £10000- Loss Compensation | N/A | N/A |
Saturday Delivery | N/A | Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday). |
GO GREEN | N/A | Go Green is DHL's sustainability initiative. Customers must register to use Go Green with DHL. When this enhancement is used the Go Green logo is displayed on the shipment label. |
DHL Germany Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
Preferred Location | Safeplace | Safeplace must be populated when the Preferred Location enhancement is used |
Preferred Neighbour | Safeplace | Safeplace must be populated when the Preferred Neighbour enhancement is used |
Preferred Day | Destination Email Address | Destination Email Address must be populated when the Preferred Day enhancement is used |
DHL Parcel Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
Signature service to specified address only | N/A | DHL Parcels shipments must always contain one of these service enhancements, to specify the signature option required for the shipment. If a signature enhancement is not included the shipment will fail. |
Signature service to the specified address & neighbour | N/A | |
Leave safe at specified address or signature service to neighbour | N/A |
DPD Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
Proof of Identity | N/A | Only one of these enhancements can be used per shipment. |
Proof of Age | N/A |
DPD Germany Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
Email Notification | Receiver email address | Can only be used with the carrier service DPD Classic. The notification language must be set in the Integration screen. |
SMS Notification | Receiver phone number |
DPD Ireland Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
Email Notification | Receiver email address | N/A |
SMS Notification | Receiver phone number | N/A |
Extra Insurance | N/A | Customer must agree insurance amount with DPD Ireland before using this enhancement. |
Delivery Option – Safe place | Safe place | Only one of these enhancements can be used per shipment. |
Delivery Option – Neighbour | N/A | |
Delivery Option – Letterbox | N/A |
DPD Local Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
Proof of Identity | N/A | Only one of these enhancements can be used per shipment. |
Proof of Age | N/A |
DPD Netherlands Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
Email Notification | Receiver email address | Can only be used with the carrier service Predict B2C DPD Home. The notification language must be set in the Integration screen. |
SMS Notification | Receiver phone number |
Evri Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
SMS Notification | Receiver phone number | The SMS Alert Group Code allocated to the customer account by Evri must be set in the integration screen. |
FedEx Service Enhancements
| ||||||||||||||||||||||||||||||||||
GLS Austria Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
0900 Hours | N/A | Can only be used with the Express service |
1000 Hours | N/A | Can only be used with the Express service |
1200 Hours | N/A | Can only be used with the Express service |
Flex Delivery | Receiver email address | Can only be used with the Parcel service |
Shop Return | N/A | Can only be used with the Parcel service. Generates a returns label along with the outbound label that can be used to return the shipment to a GLS Parcelshop |
GLS Belgium Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
0900 Hours | N/A | Can only be used with the Express service |
1000 Hours | N/A | Can only be used with the Express service |
1200 Hours | N/A | Can only be used with the Express service |
Flex Delivery | Receiver email address | Can only be used with the Parcel service |
Shop Return | N/A | Can only be used with the Parcel service. Generates a returns label along with the outbound label that can be used to return the shipment to a GLS Parcelshop |
GLS France Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
1300 Hours | N/A | Can only be used with the Express service |
Flex Delivery | Receiver email address | Can only be used with the Parcel service |
Shop Return | N/A | Can only be used with the Parcel service. Generates a returns label along with the outbound label that can be used to return the shipment to a GLS Parcelshop |
GLS Germany Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
0800 Hours | N/A | Can only be used with the Express service |
0900 Hours | N/A | Can only be used with the Express service |
1000 Hours | N/A | Can only be used with the Express service |
1200 Hours | N/A | Can only be used with the Express service |
Deposit | Safeplace | Safeplace must be populated when the Deposit enhancement is used |
Flex Delivery | Receiver email address | Can only be used with the Parcel service |
Guaranteed 24 | N/A | Can only be used with the Parcel service |
Letterbox | N/A | Can only be used with the Parcel service |
Shop Return | N/A | Can only be used with the Parcel service. Generates a returns label along with the outbound label that can be used to return the shipment to a GLS Parcelshop |
Parcel Force Service Enhancements – API Integration
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
SMS Notification - Start of Delivery Day | Receiver Phone Number | Must be formatted with no spaces, 11 characters in length and start with 01, 02 or 07. |
Email Notification - Start of Delivery Day | Receiver Email Address | N/A |
Email Notification - Day of Dispatch Interactive | N/A | |
No Signature Required | N/A | A valid PFWW safe place must be provided, from the following list: |
Address Only | N/A | N/A |
Saturday Delivery | N/A | Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday). |
Enhanced Compensation up to £500 | N/A | N/A |
Enhanced Compensation up to £1000 | N/A | N/A |
Enhanced Compensation up to £1500 | N/A | N/A |
Enhanced Compensation up to £2000 | N/A | N/A |
Enhanced Compensation up to £2500 | N/A | N/A |
Parcel Force Service Enhancements – In house Integration
Service Enhancement | Supporting Data Required | Business Rules/ Constraints |
---|---|---|
SMS Notification - Start of Delivery Day with Time Window | Receiver Phone Number | Recipient phone number must not contain plus sign, spaces or country code. |
SMS Interactive Notification - Start of Delivery Day | ||
Email Notification - Start of Delivery Day | Receiver Email Address | If either of the 'Start of Day interactive enhancements' are used, then neither of the 'Start of Day Notifications' can be used. If both are required to be used, then the interactive enhancement should be used over the standard notification. |
Email Notification - Day of Dispatch | ||
Email Interactive - Day of Dispatch | ||
No Signature Required | N/A | A valid PFWW safe place must be provided, from the following list: |
No to Neighbour | N/A | N/A |
No to Post Office | N/A | N/A |
Address Only | N/A | N/A |
Saturday Delivery | N/A | Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday). |
Enhanced Compensation up £500 | N/A | N/A |
Enhanced compensation up to £1000 | N/A | N/A |
Enhanced compensation up to £1500 | N/A | N/A |
Enhanced compensation up to £2000 | N/A | N/A |
Enhanced compensation up to £2500 | N/A | N/A |
Royal Mail Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
Consequential Loss £750 | N/A | Only one consequential loss enhancement can be used per shipment. |
Consequential Loss £1000 | ||
Consequential Loss £2500 | ||
Consequential Loss £5000 | ||
Consequential Loss £7500 | ||
Consequential Loss £10000 | ||
Recorded | N/A | N/A |
SMS Notification | Receiver phone number | Only available with Tracked services. |
E-Mail Notification | Receiver email address | |
SMS & E-Mail Notification | Receiver phone number and email address | |
Local Collect | N/A | Destination company name must be populated with "C/O <Post Office Name" |
Saturday Guaranteed | N/A | N/A |
The Delivery Group Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
Email Notification | Receiver email address | Available with Yodel and Evri services. These enhancements are chargeable and must be agreed with The Delivery Group before using them. |
SMS Notification | Receiver phone number |
UPS Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
---|---|---|
Email Notification - Ship Notification | Receiver Email Address | N/A |
Email Notification - Exception Notification | N/A | |
Email Notification - Delivery Notification | N/A | |
Email Notification - Alternate Delivery Location Notification | N/A | |
Saturday Delivery | N/A | Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday). |
Delivery Confirmation | Adult Signature Required | N/A |
Carrier Package Types
The sections below list the package types available for each carrier that offers their own packaging. Please refer to your carrier Account Manager to confirm which package types are available for which services.
DHL Parcel Package Type Names
The following carrier package type names can be used with DHL Parcel shipments:
- Parcels
- Bagit Small
- Bagit Medium
- Bagit Large
- Bagit XL
If package type name is not provided, the package type will default to Parcels.
FedEx Package Type Names
The following carrier package type names can be used with FedEx shipments:
- FEDEX_10KG_BOX
- FEDEX_25KG_BOX
- FEDEX_BOX
- FEDEX_ENVELOPE
- FEDEX_PAK
- FEDEX_TUBE
- YOUR_PACKAGING
If package type name is not provided, the package type will default to YOUR_PACKAGING.
TNT Package Type Names
The following carrier package type names can be used with TNT shipments:
- Assorted
- Carton
- Envelope
- Garments
- Hazardous
- Incompatible
- Jiffy Bag
- Long length
- Medical Supply
- Pallet
- Roll
- Full set
- Sack
If package type name is not provided, the package type will default to Carton.
UPS Package Type Names
The following carrier package type names can be used with UPS shipments:
- UPS Letter
- Customer Supplied Package
- Tube
- PAK
- UPS Express Box
- UPS 25KG Box
- UPS 10KG Box
- Pallet
- Small Express Box
- Medium Express Box
- Large Express Box
- Flats
- Parcels
- BPM
- First Class
- Priority
- Machinables
- Irregulars
- Parcel Post
- BPM Parcel
- Media Mail
- BPM Flat
- Standard Flat
If package type name is not provided, the package type will default to Customer Supplied Package.