1 Contents
2 Carrier Integrations and Features Overview
3 Carrier-Specific Field Requirements
4 Amazon Shipping Field Requirements
5 Asendia Field Requirements
6 DHL Express Field Requirements
7 DHL Germany Field Requirements
8 DHL Parcel Field Requirements
9 DPD Field Requirements
10 DPD Germany Field Requirements
11
12 DPD Ireland Field Requirements
13
14 DPD Local Field Requirements
15
16 DPD Netherlands Field Requirements
17
18 Evri Field Requirements
19 FedEx Field Requirements
20 FedEx Cross Border UK (formerly P2P) Field Requirements
21 Landmark Global Field Requirements
22 Parcelforce Field Requirements – API Integration
23 Royal Mail Field Requirements
24 SkyNet Field Requirements
25 The Delivery Group Field Requirements
26
27 TNT Field Requirements
28 UPS Field Requirements
29 Whistl Field Requirements – API Integration
30 Yodel Field Requirements
31 Carrier Service Enhancements
32 Asendia Service Enhancements
33
34 DHL Express Service Enhancements
35
36 DHL Germany Service Enhancements
37 DHL Parcel Service Enhancements
38
39 DPD Service Enhancements
40
41 DPD Germany Service Enhancements
42
43 DPD Ireland Service Enhancements
44 DPD Local Service Enhancements
45
46 DPD Netherlands Service Enhancements
47 Evri Service Enhancements
48 FedEx Service Enhancements
49 GLS Austria Service Enhancements
50 GLS Belgium Service Enhancements
51 GLS France Service Enhancements
52 GLS Germany Service Enhancements
53
54 Parcel Force Service Enhancements – API Integration
55 Parcel Force Service Enhancements – In house Integration
56
57 Royal Mail Service Enhancements
58
59 The Delivery Group Service Enhancements
60
61 UPS Service Enhancements
62 Carrier Package Types
63 DHL Parcel Package Type Names
64 FedEx Package Type Names
65 TNT Package Type Names
66 UPS Package Type Names
67

Carrier Integrations and Features Overview

The table below lists the carriers available in Intersoft Intelligent Shipper® and the optional features supported by each carrier.

Carrier Name	Multipiece Shipments	Carrier Packaging	Service Enhancements	Delivery Instructions	Hazardous Materials	Incoterms	Paperless Trade	Shipper Reference 2
Amazon Shipping	No	No	No	No	No	N/A - NOTE 16	No	Yes – see section 2
An Post	No	No	No	No	No	DDU	No	No
Asendia	No	No	Yes – see section 3	No	No	DDU, DDP	No	No
Caribou	No	No	No	No	No	DDU	No	No
Collect+	No	No	No	No	No	DDU	No	No
Deutsche Post	No	No	No - NOTE 1	No	No	DDU	No	No
DHL Express	Yes	No	Yes - see section 3	No	Classes 2, 3, 4, 5, 6, 8 and 9 NOTE 10	DDU, DDP, DAP, DAT	Yes	No
DHL e-Commerce USA	No	No	No	No	No	DDP – NOTE 2	No	No
DHL Germany	No	No	Yes – see section 3	No	No	DDP, DAP	No	No
DHL Parcel	Yes	Yes – see section	Yes - see section 3	Yes	No	DDU	No	No
DPD	Yes	No	Yes - see section 3	Yes	No	DAP, DDP	No	No
DPD Germany	Yes	No	Yes - see section 3	No	No	DAP, DDP	No	No
DPD Ireland	Yes	No	Yes - see section 3	No	No	DAP, DDP	No	No
DPD Local	Yes	No	Yes - see section 3	Yes	No	DAP, DDP	No	No
DPD Netherlands	Yes- NOTE 4	No	Yes - see section 3	Yes	No	DAP, DDP	No	No
DX	No	No	No	No	No	N/A – NOTE 6	No	No
Evri	No	No	Yes - see section 3	Yes	No	DDU	No	No
FedEx	Yes – NOTE 7	Yes – see section 4	Yes – see section 3	No	No	DDU, DDP, DAP, DAT	Yes	No
FedEx Cross Border UK (formerly P2P Mailing Ltd)	No	No	No	No	No	DDU, DDP	No	No
GLS Ireland	Yes	No	No	Yes	No	DAP	No	No
GLS Austria	Yes	No	Yes– see section 3	Yes	No	N/A – NOTE 13	No	No
GLS Belgium	Yes	No	Yes– see section 3	Yes	No	N/A – NOTE 15	No	No
GLS France	Yes	No	Yes– see section 3	Yes	No	N/A – NOTE 14	No	No
GLS Germany	Yes	No	Yes– see section 3	Yes	No	N/A – NOTE 8	No	No
Landmark Global	No	No	No	No	No	DDU, DDP	No	No
Parcelforce – API Integration	Yes	No	Yes - see section 3	No	All classes NOTE 9	DDU, DDP NOTE 11	No	No
Parcelforce - In House Integration	Yes	No	Yes - see section 3	No	All classes NOTE 9	DDU	No	No
Royal Mail	No	No	Yes - see section 3	No	Class 9 (ID8000) only NOTE 10	DDU, DDP NOTE 3	No	Yes
SkyNet	Yes	No	No	Yes	No	DDU, DDP, DAP	No	No
The Delivery Group	No	No	Yes	Yes	No	DDU, DDP	No	No
TNT	Yes	Yes – see section 4	No	Yes	No	DDU, DDP	No	No
UPS	Yes	Yes – see section 4	Yes - see section 3	No	No	DDU, DDP	Yes	No
Whistl – API Integration	Yes - NOTE 12	No	No	Yes	No	DDU, DDP	No	Yes
Whistl – In House Integration	Yes	No	No	No	No	DAP, DDP	No	No
Yodel	Yes – NOTE 5	No	No	No	No	DDU	No	No

NOTE 1 – If receiver email address is provided for a shipment then Deutsche Post will automatically send email notifications (a service enhancement code does not need to be used with the shipment).

NOTE 2 – The DHL eCommerce integration allows a maximum shipment value of $800.

NOTE 3 – To send Royal Mail shipments DDP, this will need to be arranged with your Royal Mail account manager.

NOTE 4 – Multipiece shipments are not supported for shipments to GB; only single piece shipments can be created for shipments to GB addresses. For all other destinations, multi piece shipments are supported.

NOTE 5 – Yodel only supports multipiece for domestic shipments, excluding Northern Ireland. For shipments to Northern Ireland and the Channel Islands, only single piece shipments are supported.

NOTE 6 – Incoterms are set by DX at customer account level, not determined by the integration.

NOTE 7 – The service FedEx International Connect Plus (FICP) supports single piece shipments only. All other FedEx services support multi piece shipments.

NOTE 8 – GLS Germany can only be used for shipping from Germany domestically within Germany and to other EU destinations. The integration does not support dutiable shipments; therefore incoterms are not applicable.

NOTE 9 - Parcel Force accepts only one hazardous item in a shipment.

NOTE 10 - Royal Mail and DHL Express support shipping multiple hazardous goods in a shipment.

NOTE 11 – DDP incoterms can only be used for shipments to Europe using services Euro Priority and Euro Priority Pack. For these services, DDP incoterms must be used. For all other international shipments (i.e. shipments to ROW countries or shipments to EU countries using any other services), DDU incoterms must be used.

NOTE 12 – The Whistl API integration supports multipiece for domestic shipments only. For international destinations, only single piece shipments are supported.

NOTE 13 - GLS Austria can only be used for shipping from Austria domestically within Austria and to other EU destinations. The integration does not support dutiable shipments; therefore incoterms are not applicable.

NOTE 14 - GLS France can only be used for shipping from France domestically within France and to other EU destinations. The integration does not support dutiable shipments; therefore incoterms are not applicable.

NOTE 15 - GLS Belgium can only be used for shipping from Belgium domestically within Belgium and to other EU destinations. The integration does not support dutiable shipments; therefore incoterms are not applicable.

NOTE 16 – Amazon Shipping can only be used for shipping domestically, therefore incoterms are not applicable.

Carrier-Specific Field Requirements

Some carriers have additional requirements above and beyond the standard Intersoft Intelligent Shipper® field validation. These carriers and their requirements are listed in the tables below. For shipments using these carriers, the fields listed below must be provided as per the stated carrier requirement in order for the shipment to be created successfully.

Amazon Shipping Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
shipperContactName	Mandatory for all shipments
shipperCounty	Mandatory for all shipments
destinationCounty	Mandatory for all shipments
length	Mandatory for all shipments
width	Mandatory for all shipments
height	Mandatory for all shipments
unitOfMeasurement	Mandatory for all shipments
weight	Mandatory for all shipments
weightId	Mandatory for all shipments
itemValue	Mandatory for all shipments
itemQuantity	Mandatory for all shipments
itemNetWeight	Mandatory for all shipments
shipperReference2	Mandatory for On Amazon shipments – must be used to provide the Amazon Order ID
itemSku	Mandatory for On Amazon shipments – must be used to provide the Amazon Order Item ID

Asendia Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Shipping Charges	Mandatory if shipping charges apply for the shipment
Pre-Registration Number	Mandatory when shipping charges are provided for the shipment

DHL Express Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Invoice Number	Mandatory for Dutiable shipments
Invoice Date	Mandatory for Dutiable shipments
Item Country of Origin	Mandatory for Dutiable shipments
Package Length, Width and Height	Mandatory for all shipments

DHL Germany Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Destination Email Address	Mandatory for all shipments
Item HS Code	Mandatory for Dutiable shipments
Item Country of Origin	Mandatory for Dutiable shipments

DHL Parcel Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Invoice Date	Mandatory for shipments to Northern Ireland or the Channel Islands
Invoice Number	Mandatory for shipments to Northern Ireland or the Channel Islands
Shipper EORI Number	Mandatory for shipments to Northern Ireland or the Channel Islands
Shipping Charges	Mandatory for shipments to Northern Ireland or the Channel Islands
Item HS Code	Mandatory for shipments to Northern Ireland or the Channel Islands
Item Country of Origin	Mandatory for shipments to Northern Ireland or the Channel Islands

DPD Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Item HS Code	Mandatory for Dutiable shipments
Item Country of Origin	Mandatory for Dutiable shipments
Shipper VAT Number and Shipper EORI Number	Must be provided for dutiable shipments if the shipper is VAT or EORI registered. If VAT and EORI are both provided, only VAT number will be sent to DPD. If neither VAT or EORI number are provided, a value of “GBUNREG” will be sent to DPD to indicate the shipper is not VAT or EORI registered.
Pre-Registration Number with a Pre-Registration Type of GST	Mandatory for shipments to Australia only

DPD Germany Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Shipper Email Address	Mandatory for dutiable shipments
Shipper VAT Number	Mandatory for dutiable shipments
Shipper EORI Number	Mandatory for dutiable shipments
Destination Email Address	Mandatory for dutiable shipments
Item HS Code	Mandatory for dutiable shipments
Quoted Landed Cost	Mandatory for dutiable shipments
Declared value and Declared Value Currency	For dutiable shipments, must be provided in the currency of the destination country

DPD Ireland Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Shipper EORI Number	Mandatory for Dutiable shipments
Shipping Charges	Mandatory for Dutiable shipments

DPD Local Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Item HS Code	Mandatory for Dutiable shipments
Item Country of Origin	Mandatory for Dutiable shipments
Shipper VAT Number and Shipper EORI Number	Must be provided for dutiable shipments if the shipper is VAT or EORI registered. If VAT and EORI are both provided, only VAT number will be sent to DPD. If neither VAT or EORI number are provided, a value of “GBUNREG” will be sent to DPD to indicate the shipper is not VAT or EORI registered.
Pre-Registration Number with a Pre-Registration Type of GST	Mandatory for shipments to Australia only

DPD Netherlands Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Shipper Email Address	Mandatory for Shipments to GB addresses
Shipper VAT Number	Mandatory for Shipments to GB addresses
Shipper EORI Number	Mandatory for Shipments to GB addresses
Destination Email Address	Mandatory for Shipments to GB addresses
Quoted Landed Cost	Mandatory for Shipments to GB addresses
Invoice Number	Mandatory for Shipments to GB addresses
Invoice Date	Mandatory for Shipments to GB addresses
Item HS Code	Mandatory for Shipments to GB addresses
Item Country of Origin	Mandatory for Shipments to GB addresses
Declared value and Declared Value Currency	For shipments to GB addresses, Declared Value must be provided in GBP

Evri Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Shipper EORI number	Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT)
Shipper VAT number	Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT)
Item HS Code	Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT)
Item SKU	Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT)
Item Country of Origin	Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT)
Package Length, Width and Height	Mandatory for all shipments

FedEx Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Destination Email Address	Mandatory when using the FedEx International Connect Plus (FICP) service

FedEx Cross Border UK (formerly P2P) Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Item HS Code	Mandatory for Dutiable shipments
Item SKU	Mandatory for Dutiable shipments
Shipper EORI number	For shipments to EU countries using the P2P service FIC – Tracked Worldwide and DDP incoterms, either an EORI number or an IOSS number must be provided (IOSS number is provided in the Pre-Registration Number field)
Pre-Registration Number

Landmark Global Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Destination County	Mandatory for shipments to USA, Canada, Australia, New Zealand, Chile. Remove state value for Hungary and Singapore
Item SKU	Mandatory for Dutiable shipments

Parcelforce Field Requirements – API Integration

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Shipper EORI number	For shipments to EU countries using DDP incoterms, either an EORI number or an IOSS number must be provided (IOSS number is provided in the Pre-Registration Number field)
Pre-Registration Number

Royal Mail Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Destination Email Address	Conditional – may be mandatory for dutiable shipments, dependent on destination country. Mandatory for shipments using DDP incoterms
Item HS Code	Conditional – may be mandatory for dutiable shipments, dependent on destination country
Item Country of Origin	Conditional – Mandatory for shipments to Jersey. May be mandatory for dutiable shipments to other countries also, dependent on destination country.
Quoted Landed Cost	Conditional – mandatory for shipments using DDP incoterms, dependent on destination country

SkyNet Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Destination Address Line 2	Mandatory for all shipments. If the address doesn’t have a line 2, then the field must be populated with “.”
Destination Email Address	Mandatory for all shipments
Item HS Code	Mandatory for Dutiable shipments
Shipper EORI Number	Mandatory for shipments over the value of £873

The Delivery Group Field Requirements

Intersoft Intelligent Shipper® Field Name	Carrier Requirement
Package Length, Width and Height	Mandatory for shipments using Yodel services

TNT Field Requirements

Intersoft Intelligent Shipper® Field Name

Comments

Item HS Code

Mandatory for Dutiable shipments

Item Country of Origin

Mandatory for Dutiable shipments

UPS Field Requirements

Intersoft Intelligent Shipper® Field Name	Comments
Item HS Code	Mandatory when using Paperless Trade
Item Country of Origin	Mandatory when using Paperless Trade
Invoice Date	Mandatory when using Paperless Trade NOTE: The Intelligent Shipper createShipment request requires that Invoice Number is provided along with Invoice Date. See the document “Intelligent Shipper API - Multipiece Shipment Bookings” for more information.
Destination Company Name	Mandatory when using Paperless Trade
Shipper County	Required when shipping from USA, Canada or Ireland
Destination County	Required when shipping to USA, Canada or Ireland

Whistl Field Requirements – API Integration

Intersoft Intelligent Shipper® Field Name

Comments

Shipper Contact Name

Mandatory for all shipments

Yodel Field Requirements

Intersoft Intelligent Shipper® Field Name	Comments
Item HS Code	Mandatory for shipments to Northern Ireland and the Channel Islands
Shipping Charges	Mandatory for shipments to Northern Ireland and the Channel Islands
Item Country of Origin	Mandatory for shipments to Northern Ireland and the Channel Islands

Carrier Service Enhancements

The tables below list the service enhancements available for each carrier integration that support enhancements. Please refer to your carrier Account Manager to confirm which enhancements are available for which services.

Asendia Service Enhancements

Service Enhancement

Supporting Data Required

Business Rules / Constraints

Email Notification

Receiver email address

N/A

DHL Express Service Enhancements

Service Enhancement	Supporting Data Required	Business Rules / Constraints
Consequential Loss £750- Loss Compensation	N/A	N/A
Consequential Loss £1000- Loss Compensation	N/A	N/A
Consequential Loss £2500- Loss Compensation	N/A	N/A
Consequential Loss £5000- Loss Compensation	N/A	N/A
Consequential Loss £7500 - Loss Compensation	N/A	N/A
Consequential Loss £10000- Loss Compensation	N/A	N/A
Saturday Delivery	N/A	Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday).
GO GREEN	N/A	Go Green is DHL’s sustainability initiative. Customers must register to use Go Green with DHL. When this enhancement is used the Go Green logo is displayed on the shipment label.

DHL Germany Service Enhancements

Service Enhancement	Supporting Data Required	Business Rules / Constraints
Preferred Location	Safeplace	Safeplace must be populated when the Preferred Location enhancement is used
Preferred Neighbour	Safeplace	Safeplace must be populated when the Preferred Neighbour enhancement is used
Preferred Day	Destination Email Address	Destination Email Address must be populated when the Preferred Day enhancement is used

DHL Parcel Service Enhancements

Service Enhancement	Supporting Data Required	Business Rules / Constraints
Signature service to specified address only	N/A	DHL Parcels shipments must always contain one of these service enhancements, to specify the signature option required for the shipment. If a signature enhancement is not included the shipment will fail.
Signature service to the specified address & neighbour	N/A
Leave safe at specified address or signature service to neighbour	N/A

DPD Service Enhancements

Service Enhancement

Supporting Data Required

Business Rules / Constraints

Proof of Identity

N/A

Only one of these enhancements can be used per shipment.

Proof of Age

N/A

DPD Germany Service Enhancements

Service Enhancement

Supporting Data Required

Business Rules / Constraints

Email Notification

Receiver email address

Can only be used with the carrier service DPD Classic. The notification language must be set in the Integration screen.

SMS Notification

Receiver phone number

DPD Ireland Service Enhancements

Service Enhancement	Supporting Data Required	Business Rules / Constraints
Email Notification	Receiver email address	N/A
SMS Notification	Receiver phone number	N/A
Extra Insurance	N/A	Customer must agree insurance amount with DPD Ireland before using this enhancement.
Delivery Option – Safe place	Safe place	Only one of these enhancements can be used per shipment.
Delivery Option – Neighbour	N/A
Delivery Option – Letterbox	N/A

DPD Local Service Enhancements

Service Enhancement

Supporting Data Required

Business Rules / Constraints

Proof of Identity

N/A

Only one of these enhancements can be used per shipment.

Proof of Age

N/A

DPD Netherlands Service Enhancements

Service Enhancement

Supporting Data Required

Business Rules / Constraints

Email Notification

Receiver email address

Can only be used with the carrier service Predict B2C DPD Home. The notification language must be set in the Integration screen.

SMS Notification

Receiver phone number

Evri Service Enhancements

Service Enhancement

Supporting Data Required

Business Rules / Constraints

SMS Notification

Receiver phone number

The SMS Alert Group Code allocated to the customer account by Evri must be set in the integration screen.

FedEx Service Enhancements

Service Enhancement	Supporting Data Required	Business Rules / Constraints
On Delivery Notification	Receiver email address	N/A
On Estimated Delivery Notification	Receiver email address
On Exception Notification	Receiver email address
On Shipment Notification	Receiver email address
On Tender Notification	Receiver email address
Adult (signature enhancement)	N/A	N/A
Direct (signature enhancement)		N/A
Indirect (signature enhancement)	N/A	N/A
No Signature Required	N/A	N/A
Saturday Delivery	N/A	Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday).

GLS Austria Service Enhancements

Service Enhancement	Supporting Data Required	Business Rules / Constraints
0900 Hours	N/A	Can only be used with the Express service
1000 Hours	N/A	Can only be used with the Express service
1200 Hours	N/A	Can only be used with the Express service
Flex Delivery	Receiver email address	Can only be used with the Parcel service
Shop Return	N/A	Can only be used with the Parcel service. Generates a returns label along with the outbound label that can be used to return the shipment to a GLS Parcelshop

GLS Belgium Service Enhancements

Service Enhancement	Supporting Data Required	Business Rules / Constraints
0900 Hours	N/A	Can only be used with the Express service
1000 Hours	N/A	Can only be used with the Express service
1200 Hours	N/A	Can only be used with the Express service
Flex Delivery	Receiver email address	Can only be used with the Parcel service
Shop Return	N/A	Can only be used with the Parcel service. Generates a returns label along with the outbound label that can be used to return the shipment to a GLS Parcelshop

GLS France Service Enhancements

Service Enhancement	Supporting Data Required	Business Rules / Constraints
1300 Hours	N/A	Can only be used with the Express service
Flex Delivery	Receiver email address	Can only be used with the Parcel service
Shop Return	N/A	Can only be used with the Parcel service. Generates a returns label along with the outbound label that can be used to return the shipment to a GLS Parcelshop

GLS Germany Service Enhancements

Service Enhancement	Supporting Data Required	Business Rules / Constraints
0800 Hours	N/A	Can only be used with the Express service
0900 Hours	N/A	Can only be used with the Express service
1000 Hours	N/A	Can only be used with the Express service
1200 Hours	N/A	Can only be used with the Express service
Deposit	Safeplace	Safeplace must be populated when the Deposit enhancement is used
Flex Delivery	Receiver email address	Can only be used with the Parcel service
Guaranteed 24	N/A	Can only be used with the Parcel service
Letterbox	N/A	Can only be used with the Parcel service
Shop Return	N/A	Can only be used with the Parcel service. Generates a returns label along with the outbound label that can be used to return the shipment to a GLS Parcelshop

Parcel Force Service Enhancements – API Integration

Service Enhancement	Supporting Data Required	Business Rules / Constraints
SMS Notification - Start of Delivery Day	Receiver Phone Number	Must be formatted with no spaces, 11 characters in length and start with 01, 02 or 07.
Email Notification - Start of Delivery Day	Receiver Email Address	N/A
Email Notification - Day of Dispatch Interactive	Receiver Email Address	N/A
No Signature Required	N/A	A valid PFWW safe place must be provided, from the following list: Porch Garage Shed Greenhouse Conservatory Drivers Choice If a valid safe place is not provided then the safe place will default to ‘Drivers Choice’.
Address Only	N/A	N/A
Saturday Delivery	N/A	Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday).
Enhanced Compensation up to £500	N/A	N/A
Enhanced Compensation up to £1000	N/A	N/A
Enhanced Compensation up to £1500	N/A	N/A
Enhanced Compensation up to £2000	N/A	N/A
Enhanced Compensation up to £2500	N/A	N/A

Parcel Force Service Enhancements – In house Integration

Service Enhancement	Supporting Data Required	Business Rules/ Constraints
SMS Notification - Start of Delivery Day with Time Window	Receiver Phone Number	Recipient phone number must not contain plus sign, spaces or country code. Only one interactive notification type to be used per shipment
SMS Interactive Notification - Start of Delivery Day	Receiver Phone Number
Email Notification - Start of Delivery Day	Receiver Email Address	If either of the ‘Start of Day interactive enhancements’ are used, then neither of the ‘Start of Day Notifications’ can be used. If both are required to be used, then the interactive enhancement should be used over the standard notification. Only one interactive notification type to be used per shipment
Email Notification - Day of Dispatch
Email Interactive - Day of Dispatch
No Signature Required	N/A	A valid PFWW safe place must be provided, from the following list: Porch Garage Shed Greenhouse Conservatory Drivers Choice If a valid safe place is not provided then the safe place will default to ‘Drivers Choice’.
No to Neighbour	N/A	N/A
No to Post Office	N/A	N/A
Address Only	N/A	N/A
Saturday Delivery	N/A	Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday).
Enhanced Compensation up £500	N/A	N/A
Enhanced compensation up to £1000	N/A	N/A
Enhanced compensation up to £1500	N/A	N/A
Enhanced compensation up to £2000	N/A	N/A
Enhanced compensation up to £2500	N/A	N/A

Royal Mail Service Enhancements

Service Enhancement	Supporting Data Required	Business Rules / Constraints
Consequential Loss £750	N/A	Only one consequential loss enhancement can be used per shipment.
Consequential Loss £1000
Consequential Loss £2500
Consequential Loss £5000
Consequential Loss £7500
Consequential Loss £10000
Recorded	N/A	N/A
SMS Notification	Receiver phone number	Only available with Tracked services. Only one tracking notification enhancement can be used per shipment. If the SMS & Email Notification enhancement is used, some notifications may be provided via email only. Royal Mail can provide information on which notifications are available as both SMS and email.
E-Mail Notification	Receiver email address
SMS & E-Mail Notification	Receiver phone number and email address
Local Collect	N/A	Destination company name must be populated with “C/O <Post Office Name”
Saturday Guaranteed	N/A	N/A

The Delivery Group Service Enhancements

Service Enhancement

Supporting Data Required

Business Rules / Constraints

Email Notification

Receiver email address

Available with Yodel and Evri services. These enhancements are chargeable and must be agreed with The Delivery Group before using them.

SMS Notification

Receiver phone number

UPS Service Enhancements

Service Enhancement	Supporting Data Required	Business Rules / Constraints
Email Notification - Ship Notification	Receiver Email Address	N/A
Email Notification - Exception Notification		N/A
Email Notification - Delivery Notification		N/A
Email Notification - Alternate Delivery Location Notification		N/A
Saturday Delivery	N/A	Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday).
Delivery Confirmation	Adult Signature Required	N/A

Carrier Package Types

The sections below list the package types available for each carrier that offers their own packaging. Please refer to your carrier Account Manager to confirm which package types are available for which services.

DHL Parcel Package Type Names

The following carrier package type names can be used with DHL Parcel shipments:

Parcels
Bagit Small
Bagit Medium
Bagit Large
Bagit XL

If package type name is not provided, the package type will default to Parcels.

FedEx Package Type Names

The following carrier package type names can be used with FedEx shipments:

FEDEX_10KG_BOX
FEDEX_25KG_BOX
FEDEX_BOX
FEDEX_ENVELOPE
FEDEX_PAK
FEDEX_TUBE
YOUR_PACKAGING

If package type name is not provided, the package type will default to YOUR_PACKAGING.

TNT Package Type Names

The following carrier package type names can be used with TNT shipments:

Assorted
Carton
Envelope
Garments
Hazardous
Incompatible
Jiffy Bag
Long length
Medical Supply
Pallet
Roll
Full set
Sack

If package type name is not provided, the package type will default to Carton.

UPS Package Type Names

The following carrier package type names can be used with UPS shipments:

UPS Letter
Customer Supplied Package
Tube
PAK
UPS Express Box
UPS 25KG Box
UPS 10KG Box
Pallet
Small Express Box
Medium Express Box
Large Express Box
Flats
Parcels
BPM
First Class
Priority
Machinables
Irregulars
Parcel Post
BPM Parcel
Media Mail
BPM Flat
Standard Flat

If package type name is not provided, the package type will default to Customer Supplied Package.

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Intelligent Shipper Carrier Integrations and Features(new)

Contents

Carrier Integrations and Features Overview

Carrier-Specific Field Requirements

Amazon Shipping Field Requirements

Asendia Field Requirements

DHL Express Field Requirements

DHL Germany Field Requirements

DHL Parcel Field Requirements

DPD Field Requirements

DPD Germany Field Requirements

DPD Ireland Field Requirements

DPD Local Field Requirements

DPD Netherlands Field Requirements

Evri Field Requirements

FedEx Field Requirements

FedEx Cross Border UK (formerly P2P) Field Requirements

Landmark Global Field Requirements

Parcelforce Field Requirements – API Integration

Royal Mail Field Requirements

SkyNet Field Requirements

The Delivery Group Field Requirements

TNT Field Requirements

UPS Field Requirements

Whistl Field Requirements – API Integration

Yodel Field Requirements

Carrier Service Enhancements

Asendia Service Enhancements

DHL Express Service Enhancements

DHL Germany Service Enhancements

DHL Parcel Service Enhancements

DPD Service Enhancements

DPD Germany Service Enhancements

DPD Ireland Service Enhancements

DPD Local Service Enhancements

DPD Netherlands Service Enhancements

Evri Service Enhancements

FedEx Service Enhancements

GLS Austria Service Enhancements

GLS Belgium Service Enhancements

GLS France Service Enhancements

GLS Germany Service Enhancements

Parcel Force Service Enhancements – API Integration

Parcel Force Service Enhancements – In house Integration

Royal Mail Service Enhancements

The Delivery Group Service Enhancements

UPS Service Enhancements

Carrier Package Types

DHL Parcel Package Type Names

FedEx Package Type Names

TNT Package Type Names

UPS Package Type Names