An Post

No

No

No

No

No

DDU

No

Asendia

No

No

Yes – see below

No

No

DDU

No

Caribou

No

No

No

No

No

DDU

No

Collect+

No

No

No

No

No

DDU

No

Deutsche Post

No

No

No - NOTE 2

No

No

DDU

No

DHL Express

Yes

No

Yes - see below

No

Classes 2, 3, 4, 5, 6, 8 and 9

DDU, DDP, DAP, DAT

No

DHL e-Commerce USA

No

No

No

No

No

DDP – NOTE 3

No

DHL Parcel

Yes

Yes

Yes - see below

No

No

DDU

No

DPD

Yes

No

Yes - see below

Yes

No

DAP, DDP

No

DPD Germany

No

No

Yes - see below

No

No

DAP, DDP

No

DPD Ireland

Yes - NOTE 1

No

Yes - see below

No

No

DAP, DDP

No

DPD Local

Yes

No

Yes - see below

Yes

No

DAP, DDP

No

DPD Netherlands

Yes

No

Yes - see below

Yes

No

DAP, DDP

No

FedEx

Yes

Yes – see below

Yes - see below

No

No

DDU, DDP, DAP, DAT

No

GLS Ireland

Yes

No

No

Yes

No

DAP

No

Hermes

Yes

No

Yes - see below

Yes

No

DDU, DDP

No

P2P Mailing Ltd

No

No

No

No

No

DDU, DDP

No

Parcel Force

Yes

No

Yes - see below

No

All classes

DDU

No

Royal Mail

No

No

Yes - see below

No

Class 9 (ID8000) only

DDU

Yes

SkyNet

Yes

No

No

Yes

No

DDU, DDP, DAP

No

The Delivery Group

No

No

Yes

Yes

No

DDU, DDP

No

TNT

Yes

No

No

Yes

No

DDU, DDP

No

UPS

Yes

Yes – see below

Yes - see below

No

No

DDU, DDP

No

Whistl

Yes

No

No

No

No

DAP, DDP

No

Yodel

Yes

No

No

No

No

DDU, DDP

No

Email Notification

Receiver email address

N/A

Consequential Loss £750- Loss Compensation

N/A

N/A

Consequential Loss £1000- Loss Compensation

N/A

N/A

Consequential Loss £2500- Loss Compensation

N/A

N/A

Consequential Loss £5000- Loss Compensation

N/A

N/A

Consequential Loss £7500 - Loss Compensation

N/A

N/A

Consequential Loss £10000- Loss Compensation

N/A

N/A

Saturday Delivery

N/A

Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday).

Signature service to specified address only

N/A

DHL Parcels shipments must always contain one of these service enhancements, to specify the signature option required for the shipment. If a signature enhancement is not included the shipment will fail.

Signature service to the specified address & neighbour

N/A

Leave safe at specified address or signature service to neighbour

N/A

Proof of Identity

N/A

Only one of these enhancements can be used per shipment.

Proof of Age

N/A

Email Notification

Receiver email address

Can only be used with the carrier service DPD Classic. The notification language must be set in the Integration screen.

SMS Notification

Receiver phone number

Email Notification

Receiver email address

N/A

SMS Notification

Receiver phone number

N/A

Extra Insurance

N/A

Customer must agree insurance amount with DPD Ireland before using this enhancement.

Delivery Option – Safe place

Safe place

Only one of these enhancements can be used per shipment.

Delivery Option – Neighbour

N/A

Delivery Option – Letterbox

N/A

Proof of Identity

N/A

Only one of these enhancements can be used per shipment.

Proof of Age

N/A

Email Notification

Receiver email address

Can only be used with the carrier service Predict B2C DPD Home. The notification language must be set in the Integration screen.

SMS Notification

Receiver phone number

On Delivery Notification

Receiver email address

N/A

On Estimated Delivery Notification

Receiver email address

On Exception Notification

Receiver email address

On Shipment Notification

Receiver email address

On Tender Notification

Receiver email address

Saturday Delivery

N/A

Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday).

SMS Notification

Receiver phone number

The SMS Alert Group Code allocated to the customer account by Hermes must be set in the integration screen.

SMS Notification - Start of Delivery Day with Time Window

Receiver Phone Number

Recipient phone number must not contain plus sign, spaces or country code.

Only one interactive notification type to be used per shipment

SMS Interactive Notification - Start of Delivery Day

Email Notification - Start of Delivery Day

Receiver Email Address

If either of the 'Start of Day interactive enhancements' are used, then neither of the 'Start of Day Notifications' can be used. If both are required to be used, then the interactive enhancement should be used over the standard notification.

Only one interactive notification type to be used per shipment

Email Notification - Day of Dispatch

Email Interactive - Day of Dispatch

No Signature Required

N/A

A valid PFWW safe place must be provided, from the following list:
Porch
Garage
Shed
Greenhouse
Conservatory
Drivers Choice
If a valid safe place is not provided then the safe place will default to 'Drivers Choice'.

No to Neighbour

N/A

N/A

No to Post Office

N/A

N/A

Address Only

N/A

N/A

Saturday Delivery

N/A

Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday).

Enhanced Compensation up £500

N/A

N/A

Enhanced compensation up to £1000

N/A

N/A

Enhanced compensation up to £1500

N/A

N/A

Enhanced compensation up to £2000

N/A

N/A

Enhanced compensation up to £2500

N/A

N/A

SMS Notification - Start of Delivery Day

Receiver Phone Number

Must be formatted with no spaces, 11 characters in length and start with 01, 02 or 07.

Email Notification - Start of Delivery Day

Receiver Email Address

N/A

Email Notification - Day of Dispatch Interactive

N/A

No Signature Required

N/A

A valid PFWW safe place must be provided, from the following list:
Porch
Garage
Shed
Greenhouse
Conservatory
Drivers Choice
If a valid safe place is not provided then the safe place will default to 'Drivers Choice'.

Address Only

N/A

N/A

Saturday Delivery

N/A

Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday).

Enhanced Compensation up to £500

N/A

N/A

Enhanced Compensation up to £1000

N/A

N/A

Enhanced Compensation up to £1500

N/A

N/A

Enhanced Compensation up to £2000

N/A

N/A

Enhanced Compensation up to £2500

N/A

N/A

Consequential Loss £750

N/A

Only one consequential loss enhancement can be used per shipment.

Consequential Loss £1000

Consequential Loss £2500

Consequential Loss £5000

Consequential Loss £7500

Consequential Loss £10000

Recorded

N/A

N/A

SMS Notification

Receiver phone number

Only available with Tracked services.
Only one tracking notification enhancement can be used per shipment.

If the SMS & Email Notification enhancement is used, some notifications may be provided via email only. Royal Mail can provide information on which notifications are available as both SMS and email.  

E-Mail Notification

Receiver email address

SMS & E-Mail Notification

Receiver phone number and email address

Local Collect

N/A

Destination company name must be populated with "C/O <Post Office Name"

Saturday Guaranteed

N/A

N/A

Email Notification

Receiver email address

Available with Yodel and Hermes services. These enhancements are chargeable and must be agreed with The Delivery Group before using them.

SMS Notification

Receiver phone number

Email Notification - Ship Notification

Receiver Email Address

N/A

Email Notification - Exception Notification

N/A

Email Notification - Delivery Notification

N/A

Email Notification - Alternate Delivery Location Notification

N/A

Saturday Delivery

N/A

Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday).

Delivery Confirmation

Adult Signature Required

N/A