Commercial and in Confidence
The information contained in this document is confidential.  No part of this document may be reproduced, disclosed to any third party, or issued in any form or by any means without the express written permission of Intersoft Systems & Programming Ltd.

Anchor
_Toc14693534 _Toc14693534

Contents
1. Document Controls
2. Table of Figures
3. Introduction
4. Manifest & Closeout Shipments
4.1. View Shipments Ready for Manifest and Closeout
4.2. Closeout
5. Appendix – Frequently Asked Questions (FAQs)

Figure 1 - Processed Shipments Ready for Manifest and Closeout
Figure 2 – View Services
Figure 3- Services List Expanded
Figure 4 - Royal Mail – all services listed together
Figure 5 – Royal Mail – tracked high volume services listed separately to standard services
Figure 6 - Closeout by Carrier
Figure 7 - Closeout by Service
Figure 8- Confirm Closeout
Figure 9 - Example Manifest File

Anchor
_Toc14693536 _Toc14693536

Introduction

Once a label has been created for the shipment it will then be available to manifest and close out via the Shipment Processing screens. Manifesting a shipment produces the relevant paperwork and documentation required by the carrier for them to accept and transport your shipments. Closeout sends the electronic data (pre-advice files etc.) required by the carrier Could we explain who is 'agent'? or just user the word 'carrier' instead? Or that we will use the word 'agent' throughout the documentfor We'll update to carrier as this is more consistent with other manualsthe shipment, so that the carrier can operationally handle the items effectively.
NOTE: Shipments can also be closed out via API, for more information please view the API spec guide.

Anchor
_Toc14693537 _Toc14693537

Manifest & Closeout Shipments

Anchor
_Toc14693538 _Toc14693538

View Shipments Ready for Manifest and Closeout

1. To view the shipments ready for manifest and closeout, select the "Shipment Processing" menu option. This will display a list of all shipments that have been processed and are ready to closeout, listed by carrier.

1. Click the "View Services" Could we please add another screenshot where 'view services' is highlighted? The picture below highlights 'Hide Services'link to see a list of the services for that Carrier that have shipments pending Manifest and Closeout.

1. Depending on your system setup, Royal Mail shipments ready for closeout can be listed in two different ways:
2. Royal Mail is listed once, and when expanded all Royal Mail services will be listed, including tracked high volume services.

1. Royal Mail tracked high volume services are listed separately to standard services, under the following carrier codes:

• RYHV – Royal Mail high volume services only.
• RYML – all other Royal Mail services.

Anchor
_Toc14693539 _Toc14693539

Closeout

1. To closeout all shipments for a carrier (across all services), select the "Closeout" button for that Carrier.

1. If you want to close out by service rather than close out all shipments for a carrier, click "View Services" and select the "Closeout" button for the required service.

1. You will then be prompted to confirm that you want to proceed with closeout for the selected Carrier or service. Select the "Closeout" button to complete the process. Any electronic pre-advice or manifests needed for the shipment will be generated and sent to the Carrier.

1. Once you select the "Closeout" button, a Manifest file will be automatically downloaded.

The table below contains responses to some questions that users frequently ask relating to Manifest and Closeout of shipments.