Contents
1. Carrier Integrations and Features Overview
2. Carrier-Specific Field Requirements
2.1. Asendia Field Requirements
2.2. DPD Field Requirements
2.3. DPD Germany Field Requirements
2.4. DPD Ireland Field Requirements
2.5. DPD Local Field Requirements
2.6. DPD Netherlands Field Requirements
2.7. DHL Express Field Requirements
2.8. DHL Germany Field Requirements
2.9. DHL Parcel Field Requirements
2.10. FedEx Field Requirements
2.11. FedEx Cross Border UK (formerly P2P Field Requirements)
2.12. Hermes Field Requirements
2.13. Royal Mail Field Requirements
2.14. SkyNet Field Requirements
2.15. The Delivery Group Field Requirements
2.16. TNT Field Requirements
2.17. UPS Field Requirements
2.18. Yodel Field Requirements
3. Carrier Service Enhancements
3.1. Asendia Service Enhancements
3.2. DHL Express Service Enhancements
3.3. DHL Germany Service Enhancements
3.4. DHL Parcel Service Enhancements
3.5. DPD Service Enhancements
3.6. DPD Germany Service Enhancements
3.7. DPD Ireland Service Enhancements
3.8. DPD Local Service Enhancements
3.9. DPD Netherlands Service Enhancements
3.10. FedEx Service Enhancements
3.11. GLS Germany Service Enhancements
3.12. Hermes Service Enhancements
3.13. Parcel Force Service Enhancements – In house Integration
3.14. Parcel Force Service Enhancements – API Integration
3.15. Royal Mail Service Enhancements
3.16. The Delivery Group Service Enhancements
3.17. UPS Service Enhancements
4. Carrier Package Types
4.1. DHL Parcel Package Type Names
4.2. FedEx Package Type Names
4.3. UPS Package Type Names
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The table below lists the carriers available in Intersoft Intelligent Shipper® and the optional features supported by each carrier.
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Carrier Name
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Multipiece Shipments
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Carrier Packaging
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Service Enhancements
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Delivery Instructions
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Hazardous Materials
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Incoterms
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Paperless Trade
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Shipper Reference 2
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An Post
...
No
...
No
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No
...
No
...
No
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DDU
...
No
...
No
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Asendia
...
No
...
No
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Contents
1. Carrier Integrations and Features Overview
2. Carrier-Specific Field Requirements
2.1. Amazon Shipping Field Requirements
2.2. Asendia Field Requirements
2.3. DHL Express Field Requirements
2.4. DHL Germany Field Requirements
2.5. DHL Parcel Field Requirements
2.6. DPD Field Requirements
2.7. DPD Germany Field Requirements
2.8. DPD Ireland Field Requirements
2.9. DPD Local Field Requirements
2.10. DPD Netherlands Field Requirements
2.11. Evri Field Requirements
2.12. FedEx Field Requirements
2.13. FedEx Cross Border UK (formerly P2P) Field Requirements
2.14. Parcelforce Field Requirements – API Integration
2.15. Royal Mail Field Requirements
2.16. SkyNet Field Requirements
2.17. The Delivery Group Field Requirements
2.18. TNT Field Requirements
2.19. UPS Field Requirements
2.20. Whistl Field Requirements – API Integration
2.21. Yodel Field Requirements
3. Carrier Service Enhancements
3.1. Asendia Service Enhancements
3.2. DHL Express Service Enhancements
3.3. DHL Germany Service Enhancements
3.4. DHL Parcel Service Enhancements
3.5. DPD Service Enhancements
3.6. DPD Germany Service Enhancements
3.7. DPD Ireland Service Enhancements
3.8. DPD Local Service Enhancements
3.9. DPD Netherlands Service Enhancements
3.10. Evri Service Enhancements
3.11. FedEx Service Enhancements
3.12. GLS Austria Service Enhancements
3.13. GLS Belgium Service Enhancements
3.14. GLS France Service Enhancements
3.15. GLS Germany Service Enhancements
3.16. Parcel Force Service Enhancements – API Integration
3.17. Parcel Force Service Enhancements – In house Integration
3.18. Royal Mail Service Enhancements
3.19. The Delivery Group Service Enhancements
3.20. UPS Service Enhancements
4. Carrier Package Types
4.1. DHL Parcel Package Type Names
4.2. FedEx Package Type Names
4.3. TNT Package Type Names
4.4. UPS Package Type Names
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The table below lists the carriers available in Intersoft Intelligent Shipper® and the optional features supported by each carrier.
Carrier Name | Multipiece Shipments | Carrier Packaging | Service Enhancements | Delivery Instructions | Hazardous Materials | Incoterms | Paperless Trade | Shipper Reference 2 |
|---|---|---|---|---|---|---|---|---|
Amazon Shipping | No | No | No | No | No | N/A - NOTE 16 | No | Yes - see section 2 |
An Post | No | No | No | No | No | DDU | No | No |
Asendia | No | No | Yes – see section 3 | No | No | DDU, DDP | No | No |
Caribou | No | No | No | No | No | DDU | No | No |
Collect+ | No | No | No | No | No | DDU | No | No |
Deutsche Post | No | No | No - NOTE 1 | No | No | DDU | No | No |
DHL Express | Yes | No | Yes - see section 3 | No | Classes 2, 3, 4, 5, 6, 8 and 9 | DDU, DDP, DAP, DAT | Yes | No |
DHL e-Commerce USA | No | No | No | No | No | DDP – NOTE 2 | No | No |
DHL Germany | No | No | Yes – see section 3 | No | No | DDP, DAP | No | No |
DHL Parcel | Yes | Yes – see section | Yes - see section 3 | Yes | No | DDU | No | No |
DPD | Yes | No | Yes - see section 3 | Yes | No | DAP, DDP | No | No |
DPD Germany | Yes | No | Yes - see section 3 | No | No | DAP, DDP | No | No |
DPD Ireland | Yes | No | Yes - see section 3 | No | No | DAP, DDP | No | No |
DPD Local | Yes | No | Yes - see section 3 | Yes | No | DAP, DDP | No | No |
DPD Netherlands | Yes- NOTE 4 | No | Yes - see section 3 | Yes | No | DAP, DDP | No | No |
DX | No | No | No | No | No | N/A – NOTE 6 | No | No |
Evri | No | No | Yes - see section 3 | Yes | No | DDU | No | No |
FedEx | Yes – NOTE 7 | Yes – see section 4 | Yes – see section 3 | No | No | DDU, DDP, DAP, DAT | Yes | No |
FedEx Cross Border UK (formerly P2P Mailing Ltd) | No | No | No | No | No | DDU, DDP | No | No |
GLS Ireland | Yes | No | No | Yes | No | DAP | No | No |
GLS Austria | Yes | No | Yes– see section 3 | Yes | No | N/A – NOTE 13 | No | No |
GLS Belgium | Yes | No | Yes– see section 3 | Yes | No | N/A – NOTE 15 | No | No |
GLS France | Yes | No | Yes– see section 3 | Yes | No | N/A – NOTE 14 | No | No |
GLS Germany | Yes | No | Yes– see section 3 | Yes | No | N/A – NOTE 8 | No | No |
Parcelforce – API Integration | Yes | No | Yes - see section 3 | No | All classes | DDU, DDP NOTE 11 | No | No |
Parcelforce - In House Integration | Yes | No | Yes - see section 3 | No | All classes | DDU | No | No |
Royal Mail | No | No | Yes - see section 3 | No | Class 9 (ID8000) only | DDU, DDP NOTE 3 | No | Yes |
SkyNet | Yes | No | No | Yes | No | DDU, DDP, DAP | No | No |
The Delivery Group | No | No | Yes | Yes | No | DDU, DDP | No | No |
TNT | Yes | Yes – see section 4 | No | Yes | No | DDU, DDP | No | No |
UPS | Yes | Yes – see section 4 | Yes - see section 3 | No | No | DDU, DDP |
Yes | No |
Caribou
Whistl – API Integration | Yes - NOTE 12 | No | No |
Yes | No | DDU, DDP | No |
No
Collect+
Yes | |||||
Whistl – In House Integration | Yes | No | No | No | No |
DAP, DDP | No | No |
Deutsche Post
Yodel | Yes – NOTE 5 | No | No |
No | No | DDU | No | No |
NOTE 1 – If receiver email address is provided for a shipment then Deutsche Post will automatically send email notifications (a service enhancement code does not need to be used with the shipment).
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DHL Express
...
Yes
...
No
...
Yes - see section 3
...
No
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Classes 2, 3, 4, 5, 6, 8 and 9
NOTE 11
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DDU, DDP, DAP, DAT
...
Yes
...
No
...
DHL e-Commerce USA
...
No
...
No
...
No
...
No
...
No
...
DDP – NOTE 3
...
No
...
No
...
DHL Germany
...
No
...
No
...
Yes – see section 3
...
No
...
No
...
DDP, DAP
...
No
...
No
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DHL Parcel
...
Yes
...
Yes – see section 4
...
Yes - see section 3
...
Yes
...
No
...
DDU
...
No
...
No
...
DPD
...
Yes
...
No
...
Yes - see section 3
...
Yes
...
No
...
DAP, DDP
...
No
...
No
...
DPD Germany
...
Yes
...
No
...
Yes - see section 3
...
No
...
No
...
DAP, DDP
...
No
...
No
...
DPD Ireland
...
Yes - NOTE 1
...
No
...
Yes - see section 3
...
No
...
No
...
DAP, DDP
...
No
...
No
...
DPD Local
...
Yes
...
No
...
Yes - see section 3
...
Yes
...
No
...
DAP, DDP
...
No
...
No
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DPD Netherlands
...
Yes- NOTE 5
...
No
...
Yes - see section 3
...
Yes
...
No
...
DAP, DDP
...
No
...
No
...
DX
...
No
...
No
...
No
...
No
...
No
...
N/A – NOTE 7
...
No
...
No
...
FedEx
...
Yes – NOTE 8
...
Yes – see section 4
...
Yes – see section 3
...
No
...
No
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DDU, DDP, DAP, DAT
...
Yes
...
No
...
FedEx Cross Border UK (formerly P2P Mailing Ltd)
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No
...
No
...
No
...
No
...
No
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DDU, DDP
...
No
...
No
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GLS Ireland
...
Yes
...
No
...
No
...
Yes
...
No
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DAP
...
No
...
No
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GLS Germany
...
Yes
...
No
...
Yes
...
Yes
...
No
...
N/A – NOTE 9
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No
...
No
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Hermes
...
Yes
...
No
...
Yes - see section 3
...
Yes
...
No
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DDU
...
No
...
No
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Parcel Force
...
Yes
...
No
...
Yes - see section 3
...
No
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All classes
NOTE 10
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DDU
...
No
...
No
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Royal Mail
...
No
...
No
...
Yes - see section 3
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No
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Class 9 (ID8000) only
NOTE 11
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DDU, DDP NOTE 4
...
No
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Yes
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SkyNet
...
Yes
...
No
...
No
...
Yes
...
No
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DDU, DDP, DAP
...
No
...
No
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The Delivery Group
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No
...
No
...
Yes
...
Yes
...
No
...
DDU, DDP
...
No
...
No
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TNT
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Yes
...
No
...
No
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Yes
...
No
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DDU, DDP
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No
...
No
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UPS
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Yes
...
Yes – see section 4
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Yes - see section 3
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No
...
No
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DDU, DDP
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Yes
...
No
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Whistl
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Yes
...
No
...
No
...
No
...
No
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DAP, DDP
...
No
...
No
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Yodel
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Yes – NOTE 6
...
No
...
No
...
No
...
No
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DDU
...
No
...
No
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Some carriers have additional requirements above and beyond the standard Intersoft Intelligent Shipper® field validation. These carriers and their requirements are listed in the tables below. For shipments using these carriers, the fields listed below must be provided as per the stated carrier requirement in order for the shipment to be created successfully.
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NOTE 2 – The DHL eCommerce integration allows a maximum shipment value of $800.
NOTE 3 – To send Royal Mail shipments DDP, this will need to be arranged with your Royal Mail account manager.
NOTE 4 – Multipiece shipments are not supported for shipments to GB; only single piece shipments can be created for shipments to GB addresses. For all other destinations, multi piece shipments are supported.
NOTE 5 – Yodel only supports multipiece for domestic shipments, excluding Northern Ireland. For shipments to Northern Ireland and the Channel Islands, only single piece shipments are supported.
NOTE 6 – Incoterms are set by DX at customer account level, not determined by the integration.
NOTE 7 – The service FedEx International Connect Plus (FICP) supports single piece shipments only. All other FedEx services support multi piece shipments.
NOTE 8 – GLS Germany can only be used for shipping from Germany domestically within Germany and to other EU destinations. The integration does not support dutiable shipments; therefore incoterms are not applicable.
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NOTE 10 - Royal Mail and DHL Express support shipping multiple hazardous goods in a shipment.
NOTE 11 – DDP incoterms can only be used for
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NOTE 12 – The Whistl API integration supports multipiece for domestic shipments only. For international destinations, only single piece shipments are supported.
NOTE 13 - GLS Austria can only be used for shipping from Austria domestically within Austria and to other EU destinations. The integration does not support dutiable shipments; therefore incoterms are not applicable.
NOTE 14 - GLS France can only be used for shipping from France domestically within France and to other EU destinations. The integration does not support dutiable shipments; therefore incoterms are not applicable.
NOTE 15 - GLS Belgium can only be used for shipping from Belgium domestically within Belgium and to other EU destinations. The integration does not support dutiable shipments; therefore incoterms are not applicable.
NOTE 16 – Amazon Shipping can only be used for shipping domestically, therefore incoterms are not applicable.
NOTE 17 – Each Landmark Global international service supports either DDU or DDP incoterms, but not both. The supported incoterm is stated in the carrier service name. The incoterm used for international shipments must correspond with the incoterm that is supported for the selected shipping service.
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Some carriers have additional requirements above and beyond the standard Intersoft Intelligent Shipper® field validation. These carriers and their requirements are listed in the tables below. For shipments using these carriers, the fields listed below must be provided as per the stated carrier requirement in order for the shipment to be created successfully.
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Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|---|
shipperContactName | Mandatory for all shipments |
shipperCounty | Mandatory for all shipments |
destinationCounty | Mandatory for all shipments |
length | Mandatory for all shipments |
width | Mandatory for all shipments |
height | Mandatory for all shipments |
unitOfMeasurement | Mandatory for all shipments |
weight | Mandatory for all shipments |
weightId | Mandatory for all shipments |
itemValue | Mandatory for all shipments |
itemQuantity | Mandatory for all shipments |
itemNetWeight | Mandatory for all shipments |
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Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|---|
Shipping Charges | Mandatory if shipping charges apply for the shipment |
Pre-Registration Number | Mandatory when shipping charges are provided for the shipment |
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Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|---|
Invoice Number | Mandatory for Dutiable shipments |
Invoice Date | Mandatory for Dutiable shipments |
Item Country of Origin | Mandatory for Dutiable shipments |
Package Length, Width and Height | Mandatory for all shipments |
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Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|---|
Destination Email Address | Mandatory for all shipments |
Item HS Code | Mandatory for Dutiable shipments |
Item Country of Origin | Mandatory for Dutiable shipments |
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Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|---|
Invoice Date | Mandatory for shipments to Northern Ireland or the Channel Islands |
Invoice Number | Mandatory for shipments to Northern Ireland or the Channel Islands |
Shipper EORI Number | Mandatory for shipments to Northern Ireland or the Channel Islands |
Shipping Charges | Mandatory for shipments to Northern Ireland or the Channel Islands |
Item HS Code | Mandatory for shipments to Northern Ireland or the Channel Islands |
Item Country of Origin | Mandatory for shipments to Northern Ireland or the Channel Islands |
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|---|---|---|---|---|
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Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|---|
Item HS Code | Mandatory for Dutiable shipments |
Item Country of Origin | Mandatory for Dutiable shipments |
Shipper VAT Number and Shipper EORI Number | Must be provided for dutiable shipments if the shipper is VAT or EORI registered. If VAT and EORI are both provided, only VAT number will be sent to DPD. |
Pre-Registration Number with a Pre-Registration Type of GST | Mandatory for shipments to Australia only |
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Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|---|
Shipper Email Address | Mandatory for dutiable shipments |
Shipper VAT Number | Mandatory for dutiable shipments |
Shipper EORI Number | Mandatory for dutiable shipments |
Destination Email Address | Mandatory for dutiable shipments |
Item HS Code | Mandatory for dutiable shipments |
Quoted Landed Cost | Mandatory for dutiable shipments |
Declared value and Declared Value Currency | For dutiable shipments, must be provided in the currency of the destination country |
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Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|---|
Shipper EORI Number | Mandatory for Dutiable shipments |
Shipping Charges | Mandatory |
Pre-Registration Number
for Dutiable shipments |
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Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|---|
Item HS Code | Mandatory for Dutiable shipments |
Item Country of Origin | Mandatory for Dutiable shipments |
Shipper VAT Number and Shipper EORI Number | Must be provided for dutiable shipments if the shipper is VAT or EORI registered. If VAT and EORI are both provided, only VAT number will be sent to DPD. |
Pre-Registration Number with a Pre-Registration Type of GST | Mandatory for shipments to Australia only |
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Netherlands Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|---|
Shipper Email Address | Mandatory for |
Shipments to GB addresses | |
Shipper VAT Number | Mandatory for |
Shipments to GB addresses | |
Shipper EORI Number | Mandatory for |
Shipments to GB addresses |
Destination Email Address |
Mandatory for Shipments to GB addresses | |
Quoted Landed Cost | Mandatory for Shipments to GB addresses |
Invoice Number | Mandatory for Shipments to GB addresses |
Invoice Date | Mandatory for Shipments to GB addresses |
Item HS Code | Mandatory for |
Shipments to GB addresses | |
Item Country of Origin | Mandatory for |
Shipments to GB addresses | |
Declared value and Declared Value Currency | For |
shipments to GB addresses, Declared Value must be provided in |
GBP |
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Evri Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|---|
Shipper EORI |
number | Mandatory for |
international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT) | |
Shipper VAT number | Mandatory for |
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Intersoft Intelligent Shipper® Field Name
international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT) | |
Item HS Code | Mandatory for |
international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT) | |
Item SKU | Mandatory for |
international shipments |
and |
shipments |
If neither VAT or EORI number are provided, a value of "GBUNREG" will be sent to DPD to indicate the shipper is not VAT or EORI registered.
Pre-Registration Number with a Pre-Registration Type of GST
Mandatory for shipments to Australia only
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to Northern Ireland (GB addresses with a postcode beginning BT) | |
Item Country of Origin | Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT) |
Package Length, Width and Height | Mandatory for all shipments |
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Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
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Shipper Email Address
Mandatory for Shipments to GB addresses
Shipper VAT Number
Mandatory for Shipments to GB addresses
Mandatory for Shipments to GB addresses
Destination Email Address | Mandatory |
Quoted Landed Cost
Mandatory for Shipments to GB addresses
Invoice Number
Mandatory for Shipments to GB addresses
Invoice Date
when using the FedEx International Connect Plus (FICP) service |
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Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|---|
Item HS Code | Mandatory for |
Dutiable shipments |
Item |
SKU | Mandatory for |
Dutiable shipments | |
Shipper EORI number | For shipments to |
EU countries using the P2P service FIC – Tracked Worldwide and DDP incoterms, either an EORI number or an IOSS number must be provided |
(IOSS number is provided in the Pre-Registration Number field) | |
Pre-Registration Number |
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Parcelforce Field Requirements – API Integration
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|
Invoice Number
Mandatory for Dutiable shipments
Invoice Date
Mandatory for Dutiable shipments
Item Country of Origin
Mandatory for Dutiable shipments
Package Length, Width and Height
Mandatory for all shipments
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Shipper EORI number | For shipments to EU countries using DDP incoterms, either an EORI number or an IOSS number must be provided (IOSS number is provided in the Pre-Registration Number field) |
Pre-Registration Number |
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Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|---|
Destination Email Address | Conditional – may be mandatory for dutiable shipments, dependent on destination country. Mandatory for |
shipments using DDP incoterms |
Item HS Code |
Conditional – may be mandatory for dutiable shipments, dependent on destination country |
Item Country of Origin |
Conditional – may be mandatory for dutiable shipments, dependent on destination country | |
Quoted Landed Cost | Conditional – mandatory for shipments using DDP incoterms, dependent on destination country |
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SkyNet Field Requirements
Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
|---|
Destination Address Line 2 | Mandatory for |
Invoice Number
Mandatory for shipments to Northern Ireland or the Channel Islands
Shipper EORI Number
Mandatory for shipments to Northern Ireland or the Channel Islands
Shipping Charges
all shipments. If the address doesn't have a line 2, then the field must be populated with "." | |
Destination Email Address | Mandatory for all shipments |
Item HS Code | Mandatory for Dutiable shipments |
Shipper EORI Number | Mandatory for shipments |
over the value of £873 |
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Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
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Package Length, Width and Height | Mandatory |
for shipments using Yodel services |
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Intersoft Intelligent Shipper® Field Name |
|---|
Comments | |
|---|---|
Item HS Code | Mandatory for Dutiable shipments |
Item |
Country of Origin | Mandatory for Dutiable shipments |
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UPS Field Requirements
Intersoft Intelligent Shipper® Field Name |
|---|
Carrier Requirement
Shipper EORI number
Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT)
Shipper VAT number
Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT)
Item HS Code
Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT)
Item SKU
Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT)
Item Country of Origin
Mandatory for international shipments and shipments to Northern Ireland (GB addresses with a postcode beginning BT)
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Comments | |
|---|---|
Item HS Code | Mandatory when using Paperless Trade |
Item Country of Origin | Mandatory when using Paperless Trade |
Invoice Date | Mandatory when using Paperless Trade |
Destination Company Name | Mandatory when using Paperless Trade |
Shipper County | Required when shipping from Ireland |
Destination County | Required for shipping to Ireland |
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Intersoft Intelligent Shipper® Field Name |
|---|
Carrier Requirement
Destination Email Address
Conditional – may be mandatory for dutiable shipments, dependent on destination country. Mandatory for shipments using DDP incoterms
Item HS Code
Conditional – may be mandatory for dutiable shipments, dependent on destination country
Item Country of Origin
Conditional – may be mandatory for dutiable shipments, dependent on destination country
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Comments | |
|---|---|
Shipper Contact Name | Mandatory for all shipments |
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Intersoft Intelligent Shipper® Field Name |
|---|
Carrier Requirement
Comments | |
|---|---|
Item HS Code | Mandatory for |
shipments to Northern Ireland and the Channel Islands | |
Shipping Charges | Mandatory for |
shipments to Northern Ireland and the Channel Islands |
Item |
Country of Origin | Mandatory for |
Shipper EORI Number
shipments to Northern Ireland and the Channel Islands |
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Intersoft Intelligent Shipper® Field Name | Carrier Requirement |
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Package Length, Width and Height | Mandatory for shipments using Yodel services |
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Intersoft Intelligent Shipper® Field Name | Comments |
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Item HS Code | Mandatory for Dutiable shipments |
Item Country of Origin | Mandatory for Dutiable shipments |
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Intersoft Intelligent Shipper® Field Name | Comments |
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Item HS Code | Mandatory when using Paperless Trade |
Item Country of Origin | Mandatory when using Paperless Trade |
Invoice Date | Mandatory when using Paperless Trade |
Destination Company Name | Mandatory when using Paperless Trade |
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Intersoft Intelligent Shipper® Field Name | Comments |
|---|---|
Item HS Code | Mandatory for shipments to Northern Ireland and the Channel Islands |
Shipping Charges | Mandatory for shipments to Northern Ireland and the Channel Islands |
Item Country of Origin | Mandatory for shipments to Northern Ireland and the Channel Islands |
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The tables below list the service enhancements available for each carrier integration that support enhancements. Please refer to your carrier Account Manager to confirm which enhancements are available for which services.
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The tables below list the service enhancements available for each carrier integration that support enhancements. Please refer to your carrier Account Manager to confirm which enhancements are available for which services.
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Service Enhancement | Supporting Data Required | Business Rules / Constraints |
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Email Notification | Receiver email address | N/A |
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Consequential Loss £750- Loss Compensation | N/A | N/A | ||||||
Consequential Loss £1000- Loss Compensation | N/A | N/A | ||||||
Consequential Loss £2500- Loss Compensation | N/A | N/A | ||||||
Consequential Loss £5000- Loss Compensation | N/A | N/A | ||||||
Consequential Loss £7500 - Loss Compensation | N/A | N/A | ||||||
Consequential Loss £10000- Loss Compensation | N/A | N/A | ||||||
Saturday Delivery | N/A | Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday). | ||||||
GO GREEN | N/A | Go Green is DHL's sustainability initiative. Customers must register to use Go Green with DHL. When this enhancement is used the Go Green logo is displayed on the shipment label. |
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Service Enhancement | Supporting Data Required | Business Rules / Constraints |
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Email Notification
Receiver email address
N/A
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Preferred Location | Safeplace | Safeplace must be populated when the Preferred Location enhancement is used |
Preferred Neighbour | Safeplace | Safeplace must be populated when the Preferred Neighbour enhancement is used |
Preferred Day | Destination Email Address | Destination Email Address must be populated when the Preferred Day enhancement is used |
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Service Enhancement | Supporting Data Required | Business Rules / Constraints |
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Signature service to specified address only | N/A |
N/A
DHL Parcels shipments must always contain one of these service enhancements, to specify the signature option required for the shipment. If a signature enhancement is not included the shipment will fail. | |
Signature service to the specified address & neighbour | N/A |
N/A
Consequential Loss £2500- Loss Compensation
Leave safe at specified address or signature service to neighbour | N/A |
N/A
Consequential Loss £5000- Loss Compensation
N/A
N/A
Consequential Loss £7500 - Loss Compensation
N/A
N/A
Consequential Loss £10000- Loss Compensation
N/A
N/A
Saturday Delivery
N/A
Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday).
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Service Enhancement | Supporting Data Required | Business Rules / Constraints |
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Proof of Identity | N/A | Only one of these enhancements can be used per shipment. |
Proof of Age | N/A |
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Service Enhancement | Supporting Data Required | Business Rules / Constraints |
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Preferred Location
Safeplace
Safeplace must be populated when the Preferred Location enhancement is used
Preferred Neighbour
Safeplace
Safeplace must be populated when the Preferred Neighbour enhancement is used
Preferred Day
Destination Email Address
Destination Email Address must be populated when the Preferred Day enhancement is used
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Email Notification | Receiver email address | Can only be used with the carrier service DPD Classic. The notification language must be set in the Integration screen. |
SMS Notification | Receiver phone number |
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Service Enhancement | Supporting Data Required | Business Rules / Constraints |
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Signature service to specified address only
Email Notification | Receiver email address | N/A |
SMS Notification | Receiver phone number | N/A |
Extra Insurance | N/A |
DHL Parcels shipments must always contain one of these service enhancements, to specify the signature option required for the shipment. If a signature enhancement is not included the shipment will fail.
Signature service to the specified address & neighbour
N/A
Leave safe at specified address or signature service to neighbour
N/A
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Customer must agree insurance amount with DPD Ireland before using this enhancement. | ||
Delivery Option – Safe place | Safe place | Only one of these enhancements can be used per shipment. |
Delivery Option – Neighbour | N/A | |
Delivery Option – Letterbox | N/A |
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Service Enhancement | Supporting Data Required | Business Rules / Constraints |
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Proof of Identity | N/A | Only one of these enhancements can be used per shipment. |
Proof of Age | N/A |
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Netherlands Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
|---|---|---|
Email Notification | Receiver email address | Can only be used with the carrier service Predict B2C DPD |
Home. The notification language must be set in the Integration screen. | |
SMS Notification | Receiver phone number |
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Service Enhancement | Supporting Data Required | Business Rules / Constraints |
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SMS Notification | Receiver phone number | The SMS Alert Group Code allocated to the customer account by Evri must be set in the integration screen. |
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Service Enhancement
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Supporting Data Required
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Business Rules / Constraints
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| SMS Notification | Receiver phone number||||||||||||||||
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| Customer must agree insurance amount with DPD Ireland before using this enhancement. | ||||||||||||||||
Delivery Option – Safe place | Safe place | Only one of these enhancements can be used per shipment. | |||||||||||||||
Delivery Option – Neighbour | N/A |
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Delivery Option – Letterbox | N/A |
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Service Enhancement | Supporting Data Required | Business Rules / Constraints |
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Proof of IdentityProof of Age
0900 Hours | N/A | Can only be used with the Express service |
1000 Hours | N/A |
Only one of these enhancements can be used per shipment.
Can only be used with the Express service | |
1200 Hours | N/A |
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Can only be used with the Express service | ||
Flex Delivery | Receiver email address | Can only be used with the Parcel service |
Shop Return | N/A | Can only be used with the Parcel service. Generates a returns label along with the outbound label that can be used to return the shipment to a GLS Parcelshop |
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GLS Belgium Service Enhancements
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
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Email Notification
0900 Hours | N/A | Can only be used with the |
SMS Notification
Receiver phone number
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Express service | ||
1000 Hours | N/A | Can only be used with the Express service |
1200 Hours | N/A | Can only be used with the Express service |
Flex Delivery | Receiver email address | Can only be used with the Parcel service |
Shop Return | N/A | Can only be used with the Parcel service. Generates a returns label along with the outbound label that can be used to return the shipment to a GLS Parcelshop |
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Service Enhancement | Supporting Data Required | Business Rules / Constraints |
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On Delivery Notification
1300 Hours | N/A |
Can only be used with the Express service | |
Flex Delivery | Receiver email address |
On Exception Notification
Receiver email address
On Shipment Notification
Receiver email address
On Tender Notification
Receiver email address
Saturday Delivery
N/A
Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday).
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Can only be used with the Parcel service | ||
Shop Return | N/A | Can only be used with the Parcel service. Generates a returns label along with the outbound label that can be used to return the shipment to a GLS Parcelshop |
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Hermes Service Enhancements
Service Enhancement
Supporting Data Required
Business Rules / Constraints
SMS Notification
Receiver phone number
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
|---|---|---|
0800 Hours | N/A | Can only be used with the Express service |
0900 Hours | N/A | Can only be used with the Express service |
1000 Hours | N/A | Can only be used with the Express service |
1200 Hours | N/A | Can only be used with the Express service |
Deposit | Safeplace | Safeplace must be populated when the Deposit enhancement is used |
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Flex Delivery | Receiver email address | Can only be used with the Parcel service |
Guaranteed 24 | N/A | Can only be used with the Parcel service |
Letterbox | N/A | Can only be used with the Parcel service |
Shop Return | N/A | Can only be used with the Parcel service. Generates a returns label along with the outbound label that can be used to return the shipment to a GLS Parcelshop |
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Service Enhancements –
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API Integration
Service Enhancement | Supporting Data Required | Business Rules / Constraints |
|---|---|---|
SMS Notification - Start of Delivery Day |
SMS Interactive Notification - Start of Delivery Day
Receiver Phone Number |
Only one interactive notification type to be used per shipment
Must be formatted with no spaces, 11 characters in length and start with 01, 02 or 07. | |
Email Notification - Start of Delivery Day | Receiver Email Address |
Only one interactive notification type to be used per shipment
N/A |
Email Notification - Day of Dispatch |
Interactive |
N/A | ||
No Signature Required | N/A | A valid PFWW safe place must be provided, from the following list: |
No to Neighbour
N/A
N/A
No to Post Office
N/A
N/A
default to 'Drivers Choice'. | ||
Address Only | N/A | N/A |
Saturday Delivery | N/A | Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday). |
Enhanced Compensation up to £500 | N/A | N/A |
Enhanced |
Compensation up to £1000 | N/A | N/A |
Enhanced |
Compensation up to £1500 | N/A | N/A |
Enhanced |
Compensation up to £2000 | N/A | N/A |
Enhanced |
Compensation up to £2500 | N/A | N/A |
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Hlk13825905
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Service Enhancements –
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In house Integration
Service Enhancement | Supporting Data Required | Business Rules/ Constraints |
|---|---|---|
SMS Notification - Start of Delivery Day with Time Window | Receiver Phone Number |
Must be formatted with no spaces, 11 characters in length and start with 01, 02 or 07.
Recipient phone number must not contain plus sign, spaces or country code. | ||
SMS Interactive Notification - Start of Delivery Day | ||
Email Notification - Start of Delivery Day | Receiver Email Address |
If either of the 'Start of Day interactive enhancements' are used, then neither of the 'Start of Day Notifications' can be used. If both are required to be used, then the interactive enhancement should be used over the standard notification. | |
Email Notification - Day of Dispatch |
Email Interactive - Day of Dispatch | ||
No Signature Required | N/A | A valid PFWW safe place must be provided, from the following list: |
to 'Drivers Choice'. | ||
No to Neighbour | N/A | N/A |
No to Post Office | N/A | N/A |
Address Only | N/A | N/A |
Saturday Delivery | N/A | Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday). |
Enhanced Compensation up |
£500 | N/A | N/A |
Enhanced |
compensation up to £1000 | N/A | N/A |
Enhanced |
compensation up to £1500 | N/A | N/A |
Enhanced |
compensation up to £2000 | N/A | N/A |
Enhanced |
compensation up to £2500 | N/A | N/A |
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Service Enhancement | Supporting Data Required | Business Rules / Constraints |
|---|---|---|
Consequential Loss £750 | N/A | Only one consequential loss enhancement can be used per shipment. |
Consequential Loss £1000 |
Consequential Loss £2500 |
Consequential Loss £5000 |
Consequential Loss £7500 |
Consequential Loss £10000 |
Recorded | N/A | N/A |
SMS Notification | Receiver phone number | Only available with Tracked services. |
E-Mail Notification | Receiver email address |
SMS & E-Mail Notification | Receiver phone number and email address |
Local Collect | N/A | Destination company name must be populated with "C/O <Post Office Name" |
Saturday Guaranteed | N/A | N/A |
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Service Enhancement | Supporting Data Required | Business Rules / Constraints |
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Email Notification | Receiver email address | Available with Yodel and |
Evri services. These enhancements are chargeable and must be agreed with The Delivery Group before using them. | |
SMS Notification | Receiver phone number |
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Service Enhancement | Supporting Data Required | Business Rules / Constraints |
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Email Notification - Ship Notification | Receiver Email Address | N/A |
Email Notification - Exception Notification |
N/A | |
Email Notification - Delivery Notification |
N/A | ||
Email Notification - Alternate Delivery Location Notification |
N/A | ||
Saturday Delivery | N/A | Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday). |
Delivery Confirmation | Adult Signature Required | N/A |
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The sections below list the package types available for each carrier that offers their own packaging. Please refer to your carrier Account Manager to confirm which package types are available for which services.
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The following carrier package type names can be used with DHL Parcel shipments:
- Parcels
- Bagit Small
- Bagit Medium
- Bagit Large
- Bagit XL
If package type name is not provided, the package type will default to Parcels.
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The following carrier package type names can be used with FedEx shipments:
- FEDEX_10KG_BOX
- FEDEX_25KG_BOX
- FEDEX_BOX
- FEDEX_ENVELOPE
- FEDEX_PAK
- FEDEX_TUBE
- YOUR_PACKAGING
If package type name is not provided, the package type will default to YOUR_PACKAGING.
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The following carrier package type names can be used with TNT shipments:
- Assorted
- Carton
- Envelope
- Garments
- Hazardous
- Incompatible
- Jiffy Bag
- Long length
- Medical Supply
- Pallet
- Roll
- Full set
- Sack
If package type name is not provided, the package type will default to Carton.
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The following carrier package type names can be used with UPS shipments:
- UPS Letter
- Customer Supplied Package
- Tube
- PAK
- UPS Express Box
- UPS 25KG Box
- UPS 10KG Box
- Pallet
- Small Express Box
- Medium Express Box
- Large Express Box
- Flats
- Parcels
- BPM
- First Class
- Priority
- Machinables
- Irregulars
- Parcel Post
- BPM Parcel
- Media Mail
- BPM Flat
- Standard Flat
If package type name is not provided, the package type will default to Customer Supplied Package.
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