Commercial and in Confidence
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Contents
1 Document Controls
2 Table of Figures
3 Introduction
4 Configure Service Enhancements and Service Enhancement Groups
4.1 Configure Service Enhancement Groups
4.1.1 Add Service Enhancement Group
4.1.2 Edit Service Enhancement Group
4.1.3 Delete Service Enhancement Group
4.2 Configure Service Enhancements
4.2.1 Add Service Enhancement
4.2.2 Edit Service Enhancement
4.2.3 Delete Service Enhancement
5 Add Service Enhancements to Services
5.1 Add Enhancements to Service
5.2 Remove Enhancements from Service
6 Service Enhancement Translations
6.1 Add Service Enhancement Translation
6.2 Remove Service Enhancement Translations
7 Appendix 1 – Glossary

Table of Figures

Figure 1: Service Enhancements screen
Figure 2: Service Enhancement Groups screen
Figure 3: Add Service Enhancement Group
Figure 4: Service Enhancement Group added
Figure 5: Edit Service Enhancement Group screen
Figure 6: Edit Service Enhancement group
Figure 7: Service Enhancement Group edited
Figure 8: Delete Service Enhancement
Figure 9: Delete Service Enhancement Group confirmation message
Figure 10: Screen Name Screenshot
Figure 11: Delete Service Enhancement Group with services assigned
Figure 12: Add Service Enhancement button
Figure 13: Add Service Enhancement screen table of fields
Figure 14: Add Service Enhancement screen
Figure 15: Service Enhancement added
Figure 16: Edit Service Enhancement screen
Figure 17: Edit Service Enhancement
Figure 18: Service Enhancement edited
Figure 19: Delete Service Enhancement
Figure 20: Delete Service Enhancement confirmation message
Figure 21: Service Enhancement deleted
Figure 22: Edit Service screen Enhancements tab
Figure 23: Add Service Enhancements to Service
Figure 24: Service Enhancement added to Service
Figure 25: Remove Service Enhancements from Service
Figure 26: Service Enhancements removed from Service
Figure 27: Integrations list for selected carrier
Figure 28: Service Enhancement Translations screen
Figure 29: Add Service Enhancement Translation
Figure 30: Service Enhancement Translation added
Figure 31: Remove Service Enhancement Translation
Figure 32: Remove Service Enhancement Translation confirmation message
Figure 33: Service Enhancement Translation removed

Introduction

Some of the carriers integrated with Intelligent Shipper offer optional service enhancements, which can be used to provide additional delivery services above and beyond the carrier's standard services. For example, SMS or email delivery notifications, increased compensation for high value shipments and age verification on delivery. Intelligent Shipper allows System Administrator users to setup service enhancements, so that customer users have the option of using these enhancements when creating shipments.
This manual instructs System Administrator users how to configure service enhancements in Intelligent Shipper. Instructions for customer users on how to create shipments using service enhancements are detailed in the documents "Create Shipments Using Service Enhancements Manual" and "Intelligent Shipper API - Multi-Piece Shipment Bookings".

Configure Service Enhancements and Service Enhancement Groups

To configure service enhancements in Intelligent Shipper, the first step is to configure service enhancements and Service Enhancement Groups in the Maintenance functionality. To do this:

1. Select Maintenance from the left-hand menu and then Service Enhancements.

2. The Service Enhancements screen will be displayed. The screen will contain a list of existing service enhancements, and 'Add Enhancement' and 'Enhancement Groups' buttons.